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#1 Posted : Friday, January 2, 2015 12:36:01 AM(UTC)

Joined: 1/2/2015(UTC)
Posts: 0

There really wasn't a section for Arcus so that is what i posted this in the central spot.
I recently installed Arcus on my LenovoEMC PX2-300D and have 2 cameras added to it. It tells you this on the side bar "You have enabled 0 out of 2 camera(s) allowed by your license terms". Now to activation you have to generate file and then upload it to the arcus website and then the site emails you a license good for 1 month. My issue is that i am able to activate both cameras but then depending what i do the license uninstalls and then i have to delete the cameras and re licence them to get them back.

What am i doing wrong or how to i keep this from happening?

#2 Posted : Friday, January 2, 2015 12:46:42 PM(UTC)

Joined: 4/10/2012(UTC)
Posts: 1,643

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You need to contact LenovoEMC for support on the Arcus product, support it done via the manufacturer who then contacts us if there is an issue beyond them.
Kind regards


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