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#1 Posted : Friday, February 15, 2013 10:40:54 AM(UTC)

Joined: 9/10/2012(UTC)
Posts: 0

Thanks: 5 times
Hi all,

I have two different Xprotect Essential 2.1a installations with both Sony EP580 PTZ cameras.

Everything runs fine till I hit the virtual joystick home button in the Smart client.
Both cameras shuts down and reboots (!?!)

Anyone has an idea where the problem could come from ? / experienced such behaviours ?

- camera firmware ?
- PTZ home position left by default on each camera
- Milestone bug ?

Thanks in advance for your answers/advice

Edited by user Friday, February 15, 2013 10:41:37 AM(UTC)  | Reason: Not specified

Luis Ariel
#2 Posted : Friday, June 5, 2015 6:43:28 PM(UTC)
Luis Ariel

Joined: 11/25/2014(UTC)
Posts: 0

Did you solve your problem? I also have Sony EP580 cameras with the same problem you had.
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