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Kevin
#1 Posted : Wednesday, September 3, 2014 7:54:27 PM(UTC)
Kevin



Joined: 9/3/2014(UTC)
Posts: 0

I have used Enterprise 2013 8.5d for sometime, now I want to upgrade it to 2014 8.6a, but every time it fails with the prompt like:
Cannot load counter name data because an invalid index" was read from the registry.

How can I fix this issue?
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Torsten
#2 Posted : Thursday, September 4, 2014 2:40:15 AM(UTC)
Torsten



Joined: 2/11/2013(UTC)
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Kevin,

AFAIk, it's a Windows problem. Try to run
Quote:
C:\> lodctr /r


that should fix it.

Regards,
Torsten
 1 user thanked Torsten for this useful post.
Stefano on 2/5/2015(UTC)
Kevin
#3 Posted : Thursday, September 11, 2014 9:22:33 PM(UTC)
Kevin



Joined: 9/3/2014(UTC)
Posts: 0

Hi Torsten
I tried the command in CMD but it fails, now the issue still exist with the same promption.
Justin
#4 Posted : Friday, September 12, 2014 2:42:01 PM(UTC)
Justin



Joined: 4/10/2012(UTC)
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I'd be more worried about the "but it fails" part, in regard to running the lodctr /r command.

How does it fail?
The technet article for it is below
http://technet.microsoft...us/library/bb490926.aspx
Kind regards

Justin

Please remember to thank people who assist you by using the thank option at the top of any useful posts.
Jonathan
#5 Posted : Friday, April 10, 2015 10:01:25 PM(UTC)
Jonathan



Joined: 9/19/2013(UTC)
Posts: 0

You have to run CMD as administrator.
Julien
#6 Posted : Thursday, September 3, 2015 10:42:38 AM(UTC)
Julien



Joined: 11/8/2013(UTC)
Posts: 0

It's Ok , type :

lotcdr /r in invit cmd
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