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SURENDRANATH
#1 Posted : Tuesday, May 14, 2013 8:28:58 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
I have referred Xprotect Analytics 2.1 manual to set up "Alert view layout" but I am not able to see " Alert view layout " option in smart client.

I have installed Xprotect analytics 2.1 ,Xprotect analytics -Generic VA, Smart client plugin for Analytics 2.1

Still there is no alert view layout option when i try to create new view
Christian
#2 Posted : Wednesday, May 15, 2013 9:53:24 AM(UTC)
Christian



Joined: 1/4/2013(UTC)
Posts: 157

Was thanked: 35 time(s) in 33 post(s)
Hi,

Why are you running version 2.1 - the latest is version 2.2.
http://www.milestonesys....ort/Self-Help/downloads/


And did you install both:
- XProtect Analytics Alert Plugin Server Installer
- XProtect Analytics Generic Plugin Installer

And when installing the first it should also install the Analytics plugin for the Smart Client on the download page of the server - http://localhost/default-en-US.htm

From here you can install the plugin to the Smart Client.
(NOTE: the plugin works only with 32-bit Smart Client versions)
Kind Regards

Christian

Please remember to thank people who assist you by using the thank option at the top of useful posts.
 1 user thanked Christian for this useful post.
SURENDRANATH on 5/15/2013(UTC)
SURENDRANATH
#3 Posted : Wednesday, May 15, 2013 7:30:37 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
Hi Christian


I have installed latest analytics 2.2 version

I am getting ( failed to update plugin configuration file. Object reference not set to instance of object )error while installing Alert plugin server installer . If I unzip the file I am able to install "AlertPluginServerInstaller_en-US.exe" .

But still I am not able to see plugin on server home page nor in smart client. Still cannot get "Alert view layout " option.

Your help will be appreciated.

Regards,
Christian
#4 Posted : Thursday, May 16, 2013 10:43:34 AM(UTC)
Christian



Joined: 1/4/2013(UTC)
Posts: 157

Was thanked: 35 time(s) in 33 post(s)
Hi,

So is the XPA server installed and the Generic VA plugin too ?


Do you have XProtect Transact installed too?
You need that too - but please grab the 2.5 F and not the I version.

http://www.milestonesys....ort/Self-Help/downloads/


Is there a installation log from that error?

Kind Regards

Christian

Please remember to thank people who assist you by using the thank option at the top of useful posts.
SURENDRANATH
#5 Posted : Thursday, May 16, 2013 7:28:22 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
Hi Christian

Thanks for help. I am able to see alert view layout in smart client.

How do we set the transact source. In smart client it says " No transact source has been selected"

Regards,
SURENDRANATH
#6 Posted : Thursday, May 16, 2013 8:24:22 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
Is there any help document on how to setup xprotect transact, generic VA . what else need to be configured.

Christian
#7 Posted : Friday, May 17, 2013 9:31:36 AM(UTC)
Christian



Joined: 1/4/2013(UTC)
Posts: 157

Was thanked: 35 time(s) in 33 post(s)
Hi,

The Generic VA manual would be a good place to start:
http://clouddownload.mil...trators_Manual_en-US.pdf

Especially the Event Mapping Tool section - as it is a manual job of configuring the events.
Kind Regards

Christian

Please remember to thank people who assist you by using the thank option at the top of useful posts.
 1 user thanked Christian for this useful post.
SURENDRANATH on 5/17/2013(UTC)
SURENDRANATH
#8 Posted : Friday, May 17, 2013 6:58:21 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
Hi Christian

I am going through Generic VA manual. Do we need to define connection for each camera . How this will work if there are 100 cameras.

Regards,
SURENDRANATH
#9 Posted : Friday, May 17, 2013 7:08:18 PM(UTC)
SURENDRANATH



Joined: 1/14/2013(UTC)
Posts: 29

Thanks: 7 times
I can see alarms going to smart client without configuring Generic VA, Alert plugin, Xprotect Transactand analytics 2.2. Just to display one image (image showing alarm from third party video analytics) we need to set up all these modules.
There is no other function defined in SDK which can open some URL or image window in smart client


Regards,
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