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Yu-Hsien
#1 Posted : Thursday, June 12, 2014 2:31:00 PM(UTC)
Yu-Hsien



Joined: 4/15/2014(UTC)
Posts: 2

Hi,

I am using Axis Q7411 connect to an analog PTZ. On Smart Client PTZ control is fine, but on Mobile Client, the PTZ control in terms of steps and speed are not controllable, every click (irregardless short or long) on the pan and tilt resulted in the camera panning 180 degree. I am using Express version 2014. Thanks.
Justin
#2 Posted : Thursday, June 12, 2014 5:26:31 PM(UTC)
Justin



Joined: 4/10/2012(UTC)
Posts: 1,643

Thanks: 196 times
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Could you please confirm you are using the latest edition of the Mobile server (2.7)?
Kind regards

Justin

Please remember to thank people who assist you by using the thank option at the top of any useful posts.
Musfir
#3 Posted : Thursday, June 12, 2014 10:57:04 PM(UTC)
Musfir



Joined: 7/23/2013(UTC)
Posts: 0

same issue here. ptz is jest moving cant track any moving object. how to fix this issue
Yu-Hsien
#4 Posted : Friday, June 13, 2014 9:56:35 AM(UTC)
Yu-Hsien



Joined: 4/15/2014(UTC)
Posts: 2

Hi Justin,

Checked and the version of Mobile server is 2.7a. Thanks.
Luca
#5 Posted : Monday, March 23, 2015 10:32:54 AM(UTC)
Luca



Joined: 12/30/2014(UTC)
Posts: 0

I have the same problem. I am using Axis and Hikvision encoder
Thomas
#6 Posted : Thursday, April 2, 2015 12:20:12 PM(UTC)
Thomas



Joined: 6/26/2012(UTC)
Posts: 0

Was thanked: 1 time(s) in 1 post(s)
This is not a milestone issue since PTZ is relative, in the axis, enter ptz advanced option(requires latest ptz driver of the camera) and change pan tilt speed degree to a value of around 40-100.

This works for us on most analog cameras connected to an encoder.

Edited by user Thursday, April 2, 2015 12:27:02 PM(UTC)  | Reason: Not specified

 1 user thanked Thomas for this useful post.
Justin on 4/7/2015(UTC)
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