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Brad
#1 Posted : Wednesday, June 26, 2013 10:15:05 PM(UTC)
Brad



Joined: 4/5/2012(UTC)
Posts: 2

Thanks: 2 times
We are trying to load the fail over recording software (2013) onto a server and it keeps erroring out. When I check the log file the only critical error I find is 1603. Anyone delt with this before?? Below is a partial log file.


Critical An error occurred. Error details: '1603'
6/24/2013 6:52:11 PM Error An error occurred: ''. Error details:
6/24/2013 6:52:11 PM Information Last error: {0}
6/24/2013 6:52:11 PM Error An error occurred: ''. Error details:
6/24/2013 6:52:11 PM Error Install failed.VideoOS.Installer.Sequencer.ErrorHandling.InstallerSequencerException

Server stack trace:
at VideoOS.Installer.Sequencer.SequenceManager.Install()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at VideoOS.Installer.Sequencer.SequenceManager.BeginInstallDelegate.EndInvoke(IAsyncResult result)
at VideoOS.Installer.UI.WizardPageInstall.InstallationEnded(IAsyncResult ar)
6/24/2013 6:52:11 PM Information There are '4' packages files in 'Milestone XProtect Recording Server (64-bit)'
6/24/2013 6:52:11 PM Information Installer info was saved C:\Program Files (x86)\Common Files\VideoOS\4krDa6Kzu6\InstallInfo.xml.
6/24/2013 6:52:11 PM Information Attempt to parse version failed.
6/24/2013 6:52:11 PM Information -------------------------------------
6/24/2013 6:52:11 PM Information ------------------------------------- Parameters -------------------------------------
6/24/2013 6:52:11 PM Information TARGETDIR C:\Program Files\Milestone\
6/24/2013 6:52:11 PM Information RECUSERACCOUNT true
6/24/2013 6:52:11 PM Information RECSERVICEACCOUNT Administrator
6/24/2013 6:52:11 PM Information RECORDERNAME VS-BACKUP
6/24/2013 6:52:11 PM Information SERVERHOSTNAME 10.90.1.100
6/24/2013 6:52:11 PM Information SERVERPORT 80
6/24/2013 6:52:11 PM Information MEDIADBPATH E:\MediaDatabase
6/24/2013 6:52:11 PM Information NUMBEROFINSTANCES 1
6/24/2013 6:52:11 PM Information ISFAILOVER true
6/24/2013 6:52:11 PM Information IPV4ADDRESS
6/24/2013 6:52:11 PM Information IPV6ADDRESS
6/24/2013 6:52:11 PM Information IsXPCO true
6/24/2013 6:52:11 PM Information REMOVEDEVICEPACK false
6/24/2013 6:52:11 PM Information REMOVEARCHIVES no
6/24/2013 6:52:11 PM Information ACCEPTSTATISTICS no
6/24/2013 6:52:11 PM Information LANGUAGE en-US
6/24/2013 6:52:11 PM Information Installation Context install
6/24/2013 6:52:11 PM Information INSTALLATION_MODE Failover
6/24/2013 6:52:11 PM Information TRECK_ID Failover
6/24/2013 6:52:11 PM Information SERVERURIANDPORT 10.90.1.100:80
Justin
#2 Posted : Thursday, June 27, 2013 1:37:52 PM(UTC)
Justin



Joined: 4/10/2012(UTC)
Posts: 1,643

Thanks: 196 times
Was thanked: 415 time(s) in 375 post(s)
Actually the lines above the 1603 are probably the most meaningful, I would recommend ensuring that you clear out the C:\ProgramData\Milestone\XProtect Corporate Recording Server and C:\ProgramData\Milestone\XProtect Corporate Failover Server\ and the corresponding c:\program files\ areas.
I would then reattempt the installation, presuming that fails if you could upload the whole installation file it would be most helpful.
Kind regards

Justin

Please remember to thank people who assist you by using the thank option at the top of any useful posts.
Brad
#3 Posted : Thursday, June 27, 2013 7:53:40 PM(UTC)
Brad



Joined: 4/5/2012(UTC)
Posts: 2

Thanks: 2 times
I uninstalled all files and then deleted all remaining folders associated to milestone. I also uninstalled frameworks 4.5 and visual C++ and re installed. Once again it failed. below should be complete log file.





6/27/2013 3:34:42 PM Information --showlangpage
6/27/2013 3:34:42 PM Information --language=en-US
6/27/2013 3:34:42 PM Information --exeDir=C:\Users\Administrator\Downloads
6/27/2013 3:34:42 PM Information Platform: X64
6/27/2013 3:34:42 PM Information Loading XML file... InstallerConfig.xml
6/27/2013 3:34:42 PM Information Loading C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\InstallerConfig.xml...
6/27/2013 3:34:44 PM Information Loading 64 bit version of the package DataCollector_x64.xml
6/27/2013 3:34:44 PM Information Loading C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\WindowsInstaller4_5\Product.xml...
6/27/2013 3:34:44 PM Information XML file loaded.
6/27/2013 3:34:44 PM Information -------------------------------------
6/27/2013 3:34:44 PM Information ------------------------------------- Loading XML file... -------------------------------------
6/27/2013 3:34:46 PM Information Plug-in VideoOS.Installer.RecorderPlugins, Version=1.0.0.0, Culture=neutral, PublicKeyToken=bc60fba4a7969f89 with type VideoOS.Installer.RecorderPlugins.RecordingServerPluginsProvider was loaded.
6/27/2013 3:34:46 PM Information Graphics loaded.
6/27/2013 3:34:48 PM Information Collecting prerequisites...
6/27/2013 3:34:48 PM Information File Check of Microsoft Windows Installer 4.5 File='C:\Windows\system32\msi.dll' Version='5.0.7601.17514'
6/27/2013 3:34:48 PM Information Platform = Win32NT
6/27/2013 3:34:48 PM Information Versoin = 6.1.7601.65536
6/27/2013 3:34:48 PM Information Checking command WindowsXP-KB942288-v3-x86.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsi
6/27/2013 3:34:48 PM Information Checking command WindowsXP-KB958655-v2-x86-ENU.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsiDll
6/27/2013 3:34:48 PM Information Checking command WindowsServer2003-KB942288-v4-x86.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsi
6/27/2013 3:34:48 PM Information Checking command WindowsServer2003-KB958655-v2-x86-ENU.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsiDll
6/27/2013 3:34:48 PM Information Checking command WindowsServer2003-KB942288-v4-x64.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsi
6/27/2013 3:34:48 PM Information Checking command WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe
6/27/2013 3:34:48 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsiDll
6/27/2013 3:34:48 PM Information Checking command Windows6.0-KB958655-v2-x86.MSU
6/27/2013 3:34:48 PM Information Compare property 'VersionMsiDll value='4.5.6001.22308' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsiDll
6/27/2013 3:34:48 PM Information Checking command Windows6.0-KB958655-v2-x64.MSU
6/27/2013 3:34:48 PM Information Compare property 'VersionMsiDll value='4.5.6001.22308' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:34:48 PM Information ByPass: Returned true
6/27/2013 3:34:48 PM Information Error string =VersionMsiDll
6/27/2013 3:37:24 PM Information Loading C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\en-US\TreckDescriptions.xml...
6/27/2013 3:37:27 PM Information Parameter 'INSTALLATION_MODE' was added with value 'Failover' from '_trecksUserControl_ButtonClicked()'
6/27/2013 3:37:28 PM Information Default Recorder name defined=VS-BACKUP
6/27/2013 3:37:28 PM Information Getting recorder name from Registry
6/27/2013 3:37:28 PM Information Setting recorder name from registry:VS-BACKUP
6/27/2013 3:37:28 PM Information Getting ServerURI from Registry
6/27/2013 3:37:28 PM Information Setting ServerURI from Registry:10.90.1.100:80
6/27/2013 3:37:28 PM Information Default MediaDbPath defined = C:\MediaDatabase
6/27/2013 3:37:28 PM Information Getting MediaDBFolder from Registry
6/27/2013 3:37:28 PM Information Setting MediaDBFolder from Registry:E:\MediaDatabase
6/27/2013 3:37:34 PM Information TestServerIISConnection(): Starting...
6/27/2013 3:37:34 PM Information TestServerIISConnection(): Testing connection to http://10.90.1.100/Manag...eRegistrationService.svc
6/27/2013 3:37:40 PM Information TestServerIISConnection(): Response: OK
6/27/2013 3:37:40 PM Information TestServerIISConnection(): Test completed OK!
6/27/2013 3:37:46 PM Information SOFTWARE\VideoOS\FailoverServer\Installation
6/27/2013 3:37:46 PM Information Retreived from the registry: FailoverUser='Administrator' UserAccount='True'
6/27/2013 3:37:46 PM Information FAILOVER mode selected.
6/27/2013 3:41:49 PM Information Parameter 'RECSERVICEACCOUNT' was added with value 'Administrator' from 'ServerServiceAccount.OnBeforeContinue()'
6/27/2013 3:41:49 PM Information Parameter 'RECPASSWORD' was added with value '****' from 'ServerServiceAccount.OnBeforeContinue()'
6/27/2013 3:41:49 PM Information Parameter 'RECUSERACCOUNT' was added with value 'true' from 'ServerServiceAccount.OnBeforeContinue()'
6/27/2013 3:41:58 PM Information Parameter 'TARGETDIR' was added with value 'C:\Program Files\Milestone\' from 'Filelocator.CollectParameters()'
6/27/2013 3:41:58 PM Information Collecting prerequisites...
6/27/2013 3:41:58 PM Information Loading C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\WindowsInstaller4_5\Product.xml...
6/27/2013 3:41:58 PM Information File Check of Microsoft Windows Installer 4.5 File='C:\Windows\system32\msi.dll' Version='5.0.7601.17514'
6/27/2013 3:41:58 PM Information Platform = Win32NT
6/27/2013 3:41:58 PM Information Versoin = 6.1.7601.65536
6/27/2013 3:41:58 PM Information Checking command WindowsXP-KB942288-v3-x86.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsi
6/27/2013 3:41:58 PM Information Checking command WindowsXP-KB958655-v2-x86-ENU.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsiDll
6/27/2013 3:41:58 PM Information Checking command WindowsServer2003-KB942288-v4-x86.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsi
6/27/2013 3:41:58 PM Information Checking command WindowsServer2003-KB958655-v2-x86-ENU.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsiDll
6/27/2013 3:41:58 PM Information Checking command WindowsServer2003-KB942288-v4-x64.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsi value='4.5' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsi
6/27/2013 3:41:58 PM Information Checking command WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe
6/27/2013 3:41:58 PM Information Compare property 'VersionMsiDll value='4.5.6001.22299' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsiDll
6/27/2013 3:41:58 PM Information Checking command Windows6.0-KB958655-v2-x86.MSU
6/27/2013 3:41:58 PM Information Compare property 'VersionMsiDll value='4.5.6001.22308' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsiDll
6/27/2013 3:41:58 PM Information Checking command Windows6.0-KB958655-v2-x64.MSU
6/27/2013 3:41:58 PM Information Compare property 'VersionMsiDll value='4.5.6001.22308' CompareType='VersionGreaterThanOrEqualTo'
6/27/2013 3:41:58 PM Information ByPass: Returned true
6/27/2013 3:41:58 PM Information Error string =VersionMsiDll
6/27/2013 3:41:58 PM Information Extracting product installer MilestoneXProtectRecordingServerInstaller_x86.exe into C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1
6/27/2013 3:41:58 PM Information CabHandler warning: Could not find file 'C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\MilestoneXProtectRecordingServerInstaller_x86.exe'.
6/27/2013 3:41:58 PM Information Previous installation was detected. Location: C:\Program Files (x86)\Common Files\VideoOS\4krDa6Kzu6
6/27/2013 3:41:59 PM Information Files and folders were deleted from C:\Program Files (x86)\Common Files\VideoOS\4krDa6Kzu6
6/27/2013 3:41:59 PM Information --------------------------------------------------------------------
6/27/2013 3:41:59 PM Information ---------------------------------- Installing ''... ----------------------------------
6/27/2013 3:41:59 PM Information Adding package 'RecorderServer' with package id '2F04FB69-7BFE-4541-A10D-EC23717EE5F0'...
6/27/2013 3:41:59 PM Information Adding package 'DevicePack' with package id 'F42AF33B-BC91-496F-8964-94D3A9AF3A33'...
6/27/2013 3:41:59 PM Information Adding package 'DataCollector' with package id '05B1FAD3-0789-44B8-9C7D-542CF059907D'...
6/27/2013 3:41:59 PM Information --------------------------------
6/27/2013 3:41:59 PM Information -------------------------------- Installation of the package started --------------------------------
6/27/2013 3:41:59 PM Information Installing package 'Milestone XProtect Recording Server (64-bit)' with product id '{2F04FB69-7BFE-4541-A10D-EC23717EE5F0}'…
6/27/2013 3:41:59 PM Information MSI: {2F04FB69-7BFE-4541-A10D-EC23717EE5F0}
6/27/2013 3:41:59 PM Information MSI: C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\VideoOS.Recorder.WixInstallation.msi
6/27/2013 3:41:59 PM Information MSI: INSTALLLOCATION="C:\Program Files\Milestone\XProtect Recording Server" SERVICEUSER="true" SERVICEACCOUNT="Administrator" ENCRYPTE RECORDERNAME="VS-BACKUP" SERVERHOSTNAME="10.90.1.100" SERVERPORT="80" MEDIADBPATH="E:\MediaDatabase" NUMBEROFINSTANCES="1" ISFAILOVER="true" REMOVEMEDIADATABASE="no" ARPSYSTEMCOMPONENT="1" LANGUAGE="en-US" ACCEPTSTATISTICS="no" REBOOT=Suppress
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: INSTALL.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: SetAccountData.
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: FindRelatedProducts. Searching for related applications
6/27/2013 3:42:19 PM Information MSI details: Action 11:42:19: SNMPServiceExists.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: SaveAccountNameCmdLineValue.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: SaveIsFailoverCmdLineValue.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: AppSearch. Searching for installed applications
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: SetAccountNameFromCmdLineValue.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: SetIsFailoverFromCmdLineValue.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: ValidateProductID.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: WindowsFolder.30729.4148.Microsoft_VC90_CRT_x64.QFE.DD7E30AD_4555_3131_8F48_1849E9DBC229.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x64.QFE.1F485807_7F80_30D0_86B6_EE340D54F5FF.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x64.QFE.A2ADBFF3_39A4_3465_8495_2A4B21A67257.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x64.QFE.2B64E0BC_8AED_3A12_9FC4_E6C247309FFF.
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CostInitialize. Computing space requirements
Brad
#4 Posted : Thursday, June 27, 2013 7:54:45 PM(UTC)
Brad



Joined: 4/5/2012(UTC)
Posts: 2

Thanks: 2 times
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: FileCost. Computing space requirements
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: CostFinalize. Computing space requirements
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: InstallValidate. Validating install
6/27/2013 3:42:20 PM Information MSI details: Action 11:42:20: AddUserToAdminRole.
6/27/2013 3:42:34 PM Information MSI details: Action 11:42:34: GetNewGuids.
6/27/2013 3:42:34 PM Information MSI details: Action 11:42:34: SetOldFailoverProgDataFolderName.
6/27/2013 3:42:34 PM Information MSI details: Action 11:42:34: MoveFailoverOldDataFiles.
6/27/2013 3:42:34 PM Information MSI details: Action 11:42:34: SetOldRecorderProgDataFolderName.
6/27/2013 3:42:34 PM Information MSI details: Action 11:42:34: MoveRecorderOldDataFiles.
6/27/2013 3:42:35 PM Information MSI details: Action 11:42:35: TestServerIISConnection.
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: InstallInitialize.
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: RemoveExistingProducts. Removing applications
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: AllocateRegistrySpace. Allocating registry space
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: ProcessComponents. Updating component registration
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: GenerateScript. Generating script operations for action:
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: MsiUnpublishAssemblies. Unpublishing assembly information
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: UnpublishFeatures. Unpublishing Product Features
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: StopServices. Stopping services
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: DeleteServices. Deleting services
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: RemoveRegistryValues. Removing system registry values
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: RemoveShortcuts. Removing shortcuts
6/27/2013 3:42:41 PM Information MSI details: Action 11:42:41: WixSchedFirewallExceptionsUninstall. Configuring Windows Firewall
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: RemoveFiles. Removing files
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: RemoveFolders. Removing folders
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: CreateFolders. Creating folders
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: WriteRegistryValues. Writing system registry values
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: InstallFiles. Copying new files
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: CreatePerformanceCounterCategory.
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: SetInstallLocationAsCustomActionDataValue.
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: RegisterSNMPAgent.
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: WixSchedFirewallExceptionsInstall. Configuring Windows Firewall
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: CreateShortcuts. Creating shortcuts
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: ListenerServiceAddReservationFailover.
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: InstallServices. Installing new services
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: RegisterUser. Registering user
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: RegisterProduct. Registering product
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: MsiPublishAssemblies. Publishing assembly information
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: PublishFeatures. Publishing Product Features
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: PublishProduct. Publishing product information
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: StartServices. Starting services
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: InstallFinalize.
6/27/2013 3:42:42 PM Information MSI details: Action 11:42:42: ProcessComponents. Updating component registration
6/27/2013 3:42:43 PM Information MSI details: Action 11:42:43: DeleteServices. Deleting services
6/27/2013 3:42:43 PM Information MSI details: Action 11:42:43: WriteRegistryValues. Writing system registry values
6/27/2013 3:42:43 PM Information MSI details: Action 11:42:43: InstallFiles. Copying new files
6/27/2013 3:42:46 PM Information MSI details: Action 11:42:46: CreatePerformanceCounterCategory.
6/27/2013 3:43:05 PM Information MSI details: Action 11:43:05: RegisterSNMPAgent.
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: CreateShortcuts. Creating shortcuts
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: RegisterProduct. Registering product
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: MsiPublishAssemblies. Publishing assembly information
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: PublishFeatures. Publishing Product Features
6/27/2013 3:43:06 PM Information MSI details: Action 11:43:06: PublishProduct. Publishing product information
6/27/2013 3:43:08 PM Information MSI details: Action 11:43:08: RollbackCleanup. Removing backup files
6/27/2013 3:43:08 PM Information MSI details: Action 11:43:08: UpgradeFailoverRecorderXmlFile.
6/27/2013 3:43:09 PM Information MSI details: Action 11:43:09: UpgradeRecorderXmlFile.
6/27/2013 3:43:10 PM Information MSI details: Action 11:43:10: StartFailoverServiceTrayController.
6/27/2013 3:43:10 PM Information MSI details: Action 11:43:10: InstallService.
6/27/2013 3:43:13 PM Information MSI details: Action 11:43:13: RegisterSNMPBDGE.
6/27/2013 3:43:13 PM Information MSI details: Action 11:43:13: StartRecorderServiceTrayController.
6/27/2013 3:43:13 PM Information Package 'Milestone XProtect Recording Server (64-bit)' with product id '{2F04FB69-7BFE-4541-A10D-EC23717EE5F0}' installed.
6/27/2013 3:43:13 PM Information --------------------------------
6/27/2013 3:43:13 PM Information -------------------------------- Installation of the package started --------------------------------
6/27/2013 3:43:13 PM Information Installing package 'Milestone Advanced XProtect Device Pack 6.7' with product id '{F42AF33B-BC91-496F-8964-94D3A9AF3A33}'…
6/27/2013 3:43:13 PM Information MSI: {F42AF33B-BC91-496F-8964-94D3A9AF3A33}
6/27/2013 3:43:13 PM Information MSI: C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\DeviceInstallerXPCO.msi
6/27/2013 3:43:13 PM Information MSI: CHOSEN_PATH="C:\Program Files\Milestone\\XProtect Recording Server\Drivers\NativeDrivers" ISFAILOVER="true" IsXPCO="true" REMOVEDEVICEPACK="false" LANGUAGE="en-US" ACCEPTSTATISTICS="no" REBOOT=Suppress
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: INSTALL.
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: FindRelatedProducts. Searching for related applications
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: AppSearch. Searching for installed applications
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: SetXPCO_INSTALLPATH.
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: ValidateProductID.
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: CostInitialize. Computing space requirements
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: FileCost. Computing space requirements
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: CostFinalize. Computing space requirements
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: MigrateFeatureStates. Migrating feature states from related applications
6/27/2013 3:43:14 PM Information MSI details: Action 11:43:14: InstallValidate. Validating install
6/27/2013 3:43:15 PM Information MSI details: Action 11:43:15: RemoveExistingProducts. Removing applications
6/27/2013 3:43:15 PM Information MSI details: Action 11:43:15: InstallInitialize.
6/27/2013 3:43:15 PM Information MSI details: Action 11:43:15: ProcessComponents. Updating component registration
6/27/2013 3:43:15 PM Information MSI details: Action 11:43:15: GenerateScript. Generating script operations for action:
6/27/2013 3:43:16 PM Information MSI details: Action 11:43:16: UnpublishFeatures. Unpublishing Product Features
6/27/2013 3:43:16 PM Information MSI details: Action 11:43:16: RemoveRegistryValues. Removing system registry values
6/27/2013 3:43:16 PM Information MSI details: Action 11:43:16: WixSchedFirewallExceptionsUninstall. Configuring Windows Firewall
6/27/2013 3:43:16 PM Information MSI details: Action 11:43:16: RemoveFiles. Removing files
6/27/2013 3:43:16 PM Information MSI details: Action 11:43:16: InstallFiles. Copying new files
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: WixSchedFirewallExceptionsInstall. Configuring Windows Firewall
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: WriteRegistryValues. Writing system registry values
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: RegisterUser. Registering user
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: RegisterProduct. Registering product
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: PublishFeatures. Publishing Product Features
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: PublishProduct. Publishing product information
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: InstallFinalize.
6/27/2013 3:43:19 PM Information MSI details: Action 11:43:19: ProcessComponents. Updating component registration
6/27/2013 3:43:23 PM Information MSI details: Action 11:43:23: InstallFiles. Copying new files
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: WriteRegistryValues. Writing system registry values
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: RegisterProduct. Registering product
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: PublishFeatures. Publishing Product Features
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: PublishProduct. Publishing product information
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: RollbackCleanup. Removing backup files
6/27/2013 3:43:44 PM Information Package 'Milestone Advanced XProtect Device Pack 6.7' with product id '{F42AF33B-BC91-496F-8964-94D3A9AF3A33}' installed.
6/27/2013 3:43:44 PM Information Start action: ServiceName='Milestone XProtect Failover Server' ActionType='Start' SearchOn='Contains' ExecutedOn='True' StartupType='None'
6/27/2013 3:43:44 PM Information --------------------------------
6/27/2013 3:43:44 PM Information -------------------------------- Installation of the package started --------------------------------
6/27/2013 3:43:44 PM Information Installing package 'Milestone XProtect Data Collector Server 1.0a' with product id '{BAD51C3B-0E02-49B4-A7B2-1BDA6BAAAA82}'…
6/27/2013 3:43:44 PM Information MSI: {BAD51C3B-0E02-49B4-A7B2-1BDA6BAAAA82}
6/27/2013 3:43:44 PM Information MSI: C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\VideoOS.DataCollector.Installer_x64.msi
6/27/2013 3:43:44 PM Information MSI: INSTALLDIR="C:\Program Files\Milestone\XProtect Data Collector Server" USERACCOUNT="true" ACCOUNTNAME="Administrator" ENCRYPTE SERVERHOSTNAME="10.90.1.100" SERVERPORT="80" ARPSYSTEMCOMPONENT="1" LANGUAGE="en-US" ACCEPTSTATISTICS="no" REBOOT=Suppress
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: INSTALL.
6/27/2013 3:43:44 PM Information MSI details: Action 11:43:44: DecryptPassword.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: SetACCOUNTTYPEOne.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: SetServiceName.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: ServiceExists.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: SetOldDataCollectorServiceName.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: StopAndRemoveOldDataCollectorService.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: FindRelatedProducts. Searching for related applications
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: ValidateProductID.
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: CostInitialize. Computing space requirements
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: FileCost. Computing space requirements
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: CostFinalize. Computing space requirements
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: InstallValidate. Validating install
6/27/2013 3:43:45 PM Information MSI details: Action 11:43:45: AddAccountRight.
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: SetUpdateConfigFileCustomActionData.
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: InstallInitialize.
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: SetUserAccountName.
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: ProcessComponents. Updating component registration
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: GenerateScript. Generating script operations for action:
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: UnpublishFeatures. Unpublishing Product Features
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: StopServices. Stopping services
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: CheckDataCollectorAppIdRegistryEntry.
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: DeleteServices. Deleting services
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: RemoveRegistryValues. Removing system registry values
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: WixSchedFirewallExceptionsUninstall. Configuring Windows Firewall
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: RemoveFiles. Removing files
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: RemoveFolders. Removing folders
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: CreateFolders. Creating folders
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: InstallFiles. Copying new files
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: WixSchedFirewallExceptionsInstall. Configuring Windows Firewall
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: WriteRegistryValues. Writing system registry values
6/27/2013 3:43:48 PM Information MSI details: Action 11:43:48: ListenerServiceAddReservation.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: InstallServices. Installing new services
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: SchedServiceConfig.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: RollbackServiceConfig.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: ExecServiceConfig.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: UpdateConfigFile.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: StartServices. Starting services
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: RegisterUser. Registering user
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: RegisterProduct. Registering product
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: PublishFeatures. Publishing Product Features
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: PublishProduct. Publishing product information
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: InstallFinalize.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: ProcessComponents. Updating component registration
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: StopServices. Stopping services
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: CreateFolders. Creating folders
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: InstallFiles. Copying new files
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: WriteRegistryValues. Writing system registry values
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: InstallServices. Installing new services
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: RollbackServiceConfig.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: ExecServiceConfig.
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: Rollback. Rolling back action:
6/27/2013 3:43:49 PM Critical An error occurred. Error details: '1603'
6/27/2013 3:43:49 PM Error An error occurred: ''. Error details:
6/27/2013 3:43:49 PM Information Last error: {0}
6/27/2013 3:43:49 PM Error An error occurred: ''. Error details:
6/27/2013 3:43:49 PM Error Install failed.VideoOS.Installer.Sequencer.ErrorHandling.InstallerSequencerException

Server stack trace:
at VideoOS.Installer.Sequencer.SequenceManager.Install()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at VideoOS.Installer.Sequencer.SequenceManager.BeginInstallDelegate.EndInvoke(IAsyncResult result)
at VideoOS.Installer.UI.WizardPageInstall.InstallationEnded(IAsyncResult ar)
6/27/2013 3:43:49 PM Information There are '4' packages files in 'Milestone XProtect Recording Server (64-bit)'
6/27/2013 3:43:49 PM Information Installer info was saved C:\Program Files (x86)\Common Files\VideoOS\vFyEG120w1\InstallInfo.xml.
6/27/2013 3:43:49 PM Information Attempt to parse version failed.
6/27/2013 3:43:50 PM Information -------------------------------------
6/27/2013 3:43:50 PM Information ------------------------------------- Parameters -------------------------------------
6/27/2013 3:43:50 PM Information TARGETDIR C:\Program Files\Milestone\
6/27/2013 3:43:50 PM Information RECUSERACCOUNT true
6/27/2013 3:43:50 PM Information RECSERVICEACCOUNT Administrator
6/27/2013 3:43:50 PM Information RECORDERNAME VS-BACKUP
6/27/2013 3:43:50 PM Information SERVERHOSTNAME 10.90.1.100
6/27/2013 3:43:50 PM Information SERVERPORT 80
6/27/2013 3:43:50 PM Information MEDIADBPATH E:\MediaDatabase
6/27/2013 3:43:50 PM Information NUMBEROFINSTANCES 1
6/27/2013 3:43:50 PM Information ISFAILOVER true
6/27/2013 3:43:50 PM Information IPV4ADDRESS
6/27/2013 3:43:50 PM Information IPV6ADDRESS
6/27/2013 3:43:50 PM Information IsXPCO true
6/27/2013 3:43:50 PM Information REMOVEDEVICEPACK false
6/27/2013 3:43:50 PM Information REMOVEARCHIVES no
6/27/2013 3:43:50 PM Information ACCEPTSTATISTICS no
6/27/2013 3:43:50 PM Information LANGUAGE en-US
6/27/2013 3:43:50 PM Information Installation Context install
6/27/2013 3:43:50 PM Information INSTALLATION_MODE Failover
6/27/2013 3:43:50 PM Information TRECK_ID Failover
6/27/2013 3:43:50 PM Information SERVERURIANDPORT 10.90.1.100:80
Justin
#5 Posted : Thursday, June 27, 2013 10:27:32 PM(UTC)
Justin



Joined: 4/10/2012(UTC)
Posts: 1,643

Thanks: 196 times
Was thanked: 415 time(s) in 375 post(s)
Based on the log I would say that the user who is installing the service is not able to perform the service config for the installation
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: InstallServices. Installing new services
6/27/2013 3:43:49 PM Information MSI details: Action 11:43:49: RollbackServiceConfig.

Are there any errors around the time of the install in the windows event logs?
Kind regards

Justin

Please remember to thank people who assist you by using the thank option at the top of any useful posts.
 1 user thanked Justin for this useful post.
Brad on 7/14/2013(UTC)
Brad
#6 Posted : Sunday, July 14, 2013 6:26:18 AM(UTC)
Brad



Joined: 4/5/2012(UTC)
Posts: 2

Thanks: 2 times
We found that the issue was when selecting the log in info for that we sis not browse to it we input it manually. Thanks for your suggestion.
Wilbert
#7 Posted : Thursday, March 10, 2016 1:12:09 PM(UTC)
Wilbert



Joined: 9/3/2013(UTC)
Posts: 5

Was thanked: 1 time(s) in 1 post(s)
hi i have the same issue in error "1603" i uninstall the failover server (2014) because its not working.. then i try to install it again but then the error keeps on coming out.. can anyone help me or anyone have encounter this before? thank you inadvance..



3/9/2016 11:01:43 AM Information -------------------------------- Installation of the package started --------------------------------
3/9/2016 11:01:43 AM Information Installing package 'Milestone XProtect Recording Server (64-bit)' with product id '{2F04FB69-7BFE-4541-A10D-EC23717EE5F0}'…
3/9/2016 11:01:43 AM Information MSI: {2F04FB69-7BFE-4541-A10D-EC23717EE5F0}
3/9/2016 11:01:43 AM Information MSI: C:\Program Files (x86)\Common Files\VideoOS\EuOHMwUcPB\VideoOS.Recorder.WixInstallation.msi
3/9/2016 11:01:43 AM Information MSI: INSTALLLOCATION="C:\Program Files\Milestone\XProtect Recording Server" SERVICEUSER="true" SERVICEACCOUNT="MOFA\Administrator" ENCRYPTE RECORDERNAME="FOSERVER1.mofa.jeddah.com" SERVERHOSTNAME="192.168.1.200" SERVERPORT="80" MEDIADBPATH="D:\MediaDatabase" NUMBEROFINSTANCES="1" ISFAILOVER="true" IPV4ADDRESS="" IPV6ADDRESS="" REMOVEMEDIADATABASE="no" ARPSYSTEMCOMPONENT="1" LANGUAGE="en-US" ACCEPTSTATISTICS="no" REBOOT=Suppress
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: INSTALL.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: SetAccountData.
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: FindRelatedProducts. Searching for related applications
3/9/2016 11:02:02 AM Information MSI details: Action 14:02:02: SNMPServiceExists.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: SaveAccountNameCmdLineValue.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: SaveIsFailoverCmdLineValue.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: AppSearch. Searching for installed applications
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: SetAccountNameFromCmdLineValue.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: SetIsFailoverFromCmdLineValue.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: LaunchConditions. Evaluating launch conditions
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: PreInstaller.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: ValidateProductID.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: WindowsFolder.30729.4148.Microsoft_VC90_CRT_x64.QFE.DD7E30AD_4555_3131_8F48_1849E9DBC229.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x64.QFE.1F485807_7F80_30D0_86B6_EE340D54F5FF.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x64.QFE.A2ADBFF3_39A4_3465_8495_2A4B21A67257.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x64.QFE.2B64E0BC_8AED_3A12_9FC4_E6C247309FFF.
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CostInitialize. Computing space requirements
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: FileCost. Computing space requirements
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: CostFinalize. Computing space requirements
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: InstallValidate. Validating install
3/9/2016 11:02:03 AM Information MSI details: Action 14:02:03: AddUserToAdminRole.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: GetNewGuids.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: SetOldFailoverProgDataFolderName.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: MoveFailoverOldDataFiles.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: SetOldRecorderProgDataFolderName.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: MoveRecorderOldDataFiles.
3/9/2016 11:02:22 AM Information MSI details: Action 14:02:22: TestServerIISConnection.
3/9/2016 11:02:28 AM Information MSI details: Action 14:02:28: InstallInitialize.
3/9/2016 11:02:28 AM Information MSI details: Action 14:02:28: RemoveExistingProducts. Removing applications
3/9/2016 11:02:28 AM Information MSI details: Action 14:02:28: AllocateRegistrySpace. Allocating registry space
3/9/2016 11:02:28 AM Information MSI details: Action 14:02:28: ProcessComponents. Updating component registration
3/9/2016 11:02:28 AM Information MSI details: Action 14:02:28: GenerateScript. Generating script operations for action:
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: MsiUnpublishAssemblies. Unpublishing assembly information
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: UnpublishFeatures. Unpublishing Product Features
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: StopServices. Stopping services
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: DeleteServices. Deleting services
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: RemoveRegistryValues. Removing system registry values
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: RemoveShortcuts. Removing shortcuts
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: WixSchedFirewallExceptionsUninstall. Configuring Windows Firewall
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: RemoveFiles. Removing files
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: RemoveFolders. Removing folders
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: CreateFolders. Creating folders
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: WriteRegistryValues. Writing system registry values
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: InstallFiles. Copying new files
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: CreatePerformanceCounterCategory.
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: SetInstallLocationAsCustomActionDataValue.
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: RegisterSNMPAgent.
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: WixSchedFirewallExceptionsInstall. Configuring Windows Firewall
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
3/9/2016 11:02:29 AM Information MSI details: Action 14:02:29: CreateShortcuts. Creating shortcuts
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: ListenerServiceAddReservationFailover.
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: InstallServices. Installing new services
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: RegisterUser. Registering user
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: RegisterProduct. Registering product
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: MsiPublishAssemblies. Publishing assembly information
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: PublishFeatures. Publishing Product Features
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: PublishProduct. Publishing product information
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: StartServices. Starting services
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: InstallFinalize.
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: ProcessComponents. Updating component registration
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: DeleteServices. Deleting services
3/9/2016 11:02:30 AM Information MSI details: Action 14:02:30: WriteRegistryValues. Writing system registry values
3/9/2016 11:02:31 AM Information MSI details: Action 14:02:31: InstallFiles. Copying new files
3/9/2016 11:02:33 AM Information MSI details: Action 14:02:33: CreatePerformanceCounterCategory.
3/9/2016 11:02:37 AM Information MSI details: Action 14:02:37: RegisterSNMPAgent.
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: WixRollbackFirewallExceptionsInstall. Rolling back Windows Firewall configuration
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: WixExecFirewallExceptionsInstall. Installing Windows Firewall configuration
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: CreateShortcuts. Creating shortcuts
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: RegisterProduct. Registering product
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: MsiPublishAssemblies. Publishing assembly information
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: PublishFeatures. Publishing Product Features
3/9/2016 11:02:38 AM Information MSI details: Action 14:02:38: PublishProduct. Publishing product information
3/9/2016 11:02:39 AM Information MSI details: Action 14:02:39: RollbackCleanup. Removing backup files
3/9/2016 11:02:39 AM Information MSI details: Action 14:02:39: PostInstaller.
3/9/2016 11:02:39 AM Information MSI details: Action 14:02:39: UpgradeFailoverRecorderXmlFile.
3/9/2016 11:02:39 AM Information MSI details: Action 14:02:39: UpgradeRecorderXmlFile.
3/9/2016 11:02:39 AM Critical An error occurred. Error details: '1603'
3/9/2016 11:02:39 AM Error An error occurred: ''. Error details:
3/9/2016 11:02:39 AM Information Last error: {0}
3/9/2016 11:02:39 AM Error An error occurred: ''. Error details:
3/9/2016 11:02:39 AM Error Install failed.VideoOS.Installer.Sequencer.ErrorHandling.InstallerSequencerException

Server stack trace:
at VideoOS.Installer.Sequencer.SequenceManager.Install()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at VideoOS.Installer.Sequencer.SequenceManager.BeginInstallDelegate.EndInvoke(IAsyncResult result)
at VideoOS.Installer.UI.WizardPageInstall.InstallationEnded(IAsyncResult ar)
3/9/2016 11:02:39 AM Information There are '4' packages files in 'Milestone XProtect Recording Server (64-bit)'
3/9/2016 11:02:39 AM Information Package: MilestoneXProtectRecorder_x64.xml
3/9/2016 11:02:39 AM Information Package: MilestoneXProtectDevicePack.xml
3/9/2016 11:02:39 AM Information Package: DataCollector.xml
3/9/2016 11:02:39 AM Information Package: DataCollector_x64.xml
3/9/2016 11:02:39 AM Information Installer info was saved C:\Program Files (x86)\Common Files\VideoOS\EuOHMwUcPB\InstallInfo.xml.
3/9/2016 11:02:39 AM Information Attempt to parse version failed.
3/9/2016 11:02:39 AM Information -------------------------------------
3/9/2016 11:02:39 AM Information ------------------------------------- Parameters -------------------------------------
3/9/2016 11:02:39 AM Information TARGETDIR C:\Program Files\Milestone\
3/9/2016 11:02:39 AM Information RECUSERACCOUNT true
3/9/2016 11:02:39 AM Information RECSERVICEACCOUNT MOFA\Administrator
3/9/2016 11:02:39 AM Information RECORDERNAME FOSERVER1.com
3/9/2016 11:02:39 AM Information SERVERHOSTNAME 192.168.1.200
3/9/2016 11:02:39 AM Information SERVERPORT 80
3/9/2016 11:02:39 AM Information MEDIADBPATH D:\MediaDatabase
3/9/2016 11:02:39 AM Information NUMBEROFINSTANCES 1
3/9/2016 11:02:39 AM Information ISFAILOVER true
3/9/2016 11:02:39 AM Information IPV4ADDRESS
3/9/2016 11:02:39 AM Information IPV6ADDRESS
3/9/2016 11:02:39 AM Information IsXPCO true
3/9/2016 11:02:39 AM Information REMOVEDEVICEPACK false
3/9/2016 11:02:40 AM Information REMOVEARCHIVES no
3/9/2016 11:02:40 AM Information ACCEPTSTATISTICS no
3/9/2016 11:02:40 AM Information LANGUAGE en-US
3/9/2016 11:02:40 AM Information Installation Context install
3/9/2016 11:02:40 AM Information VERSION_MAJOR 7
3/9/2016 11:02:40 AM Information VERSION_MINOR 0
3/9/2016 11:02:40 AM Information VERSION_REVISION 3
3/9/2016 11:02:40 AM Information INSTALLATION_MODE Failover
3/9/2016 11:02:40 AM Information TRECK_ID Failover
3/9/2016 11:02:40 AM Information SERVERURIANDPORT 192.168.1.200:80
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