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greg
#1 Posted : Tuesday, October 21, 2014 12:23:56 AM(UTC)
greg



Joined: 10/14/2014(UTC)
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On 'More' menu, Sound Notification is greyed out.

Is there something I need to do to enable it?

Trying to get audible alerts on motion detect.

On a related issue: Is it possible to have motion alert sound in Android client?

Edited by user Tuesday, October 21, 2014 12:37:38 AM(UTC)  | Reason: Not specified

Torsten
#2 Posted : Tuesday, October 21, 2014 8:33:38 PM(UTC)
Torsten



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Greg,

the answer is unfortunately easy: Sound notification are only supported in XProtect Professional and above.

Please see here: http://www.milestonesys.com/Software/XProtect-IP-Video-Surveillance/xprotectproducts/. On that page, click on the XProtect Product Comparison Chart anf go to page 8.

Sorry for being unable to give a better answer.

Regards,
Torsten
VIC
#3 Posted : Tuesday, October 21, 2014 9:09:17 PM(UTC)
VIC



Joined: 10/17/2014(UTC)
Posts: 1

Originally Posted by: Torsten Go to Quoted Post
Greg,

the answer is unfortunately easy: Sound notification are only supported in XProtect Professional and above.

Please see here: http://www.milestonesys.com/Software/XProtect-IP-Video-Surveillance/xprotectproducts/. On that page, click on the XProtect Product Comparison Chart anf go to page 8.

Sorry for being unable to give a better answer.

Regards,
Torsten


Actually, I did get it to work in 'go', but it only plays same sound for any cam, which I believe is same functionality as Pro+ unfortunately.

Torsten
#4 Posted : Wednesday, October 22, 2014 11:05:49 PM(UTC)
Torsten



Joined: 2/11/2013(UTC)
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Well, I was a bit imprecise. The PDF says "Customizable sound notification" not supported for less then XProtect Professional.

Torsten
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