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Ehab
#1 Posted : Thursday, November 6, 2014 3:32:22 PM(UTC)
Ehab



Joined: 11/6/2014(UTC)
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Dear ALl I have a problem with milestone go and HIKVISION DS-2CD8133F-EW
IN MANAGEMENT CLIENT THERE ARE LAG IN PICTURE
IN SMART CLINT AND ANDROID AND IPHONE APP THERE ARE AN ERROR "CAMERA LOST CONNECTION FROM THE SERVER" !
I NEED YOUR HELP TO SOLVE THIS ISSUE :(
THANKS
Bo
#2 Posted : Thursday, November 6, 2014 5:09:10 PM(UTC)
Bo



Joined: 8/30/2012(UTC)
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I hope there is a hint that will help you solve the issue in this Knowledge base article..

http://www.milestonesys....ase/?articleNo=00000169

PS. I am not Ali
Yours Sincerely, Bo Andersen
 1 user thanked Bo for this useful post.
Ehab on 11/9/2014(UTC)
Ehab
#3 Posted : Sunday, November 9, 2014 12:55:38 PM(UTC)
Ehab



Joined: 11/6/2014(UTC)
Posts: 2

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Originally Posted by: Bo Go to Quoted Post
I hope there is a hint that will help you solve the issue in this Knowledge base article..

http://www.milestonesys....ase/?articleNo=00000169

PS. I am not Ali


i tried all soultion but its not working :(
we i have hikvision camera and i think there are problem with drivers
becasse the are drop frames from Management client
Bo
#4 Posted : Thursday, November 13, 2014 5:44:30 PM(UTC)
Bo



Joined: 8/30/2012(UTC)
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If you can configure it, try with a lower bitrate or a different codec. Perhaps try to use JPEG. Try a smaller resolution. As a test try to disable the audio. If configurable try to use TCP instead of UDP.
Try the new device pack 7.6.
Yours Sincerely, Bo Andersen
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