Welcome Guest! To enable all features please Login. New Registrations are disabled.

Notification

Icon
Error

Neil
#1 Posted : Friday, January 2, 2015 12:36:01 AM(UTC)
Neil



Joined: 1/2/2015(UTC)
Posts: 0

Hi,
There really wasn't a section for Arcus so that is what i posted this in the central spot.
I recently installed Arcus on my LenovoEMC PX2-300D and have 2 cameras added to it. It tells you this on the side bar "You have enabled 0 out of 2 camera(s) allowed by your license terms". Now to activation you have to generate file and then upload it to the arcus website and then the site emails you a license good for 1 month. My issue is that i am able to activate both cameras but then depending what i do the license uninstalls and then i have to delete the cameras and re licence them to get them back.

What am i doing wrong or how to i keep this from happening?

Thanks
Justin
#2 Posted : Friday, January 2, 2015 12:46:42 PM(UTC)
Justin



Joined: 4/10/2012(UTC)
Posts: 1,643

Thanks: 196 times
Was thanked: 415 time(s) in 375 post(s)
You need to contact LenovoEMC for support on the Arcus product, support it done via the manufacturer who then contacts us if there is an issue beyond them.
Kind regards

Justin

Please remember to thank people who assist you by using the thank option at the top of any useful posts.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.