(Note: this is a reposting of my question from April 30th based on the recommendation of the Milestone tech support team since I have had no response so far)
Hi, I have configured my access control plugin to require authentication to the access control system. In the management client I have checked “Operator login required”. In the Smart client this causes a secondary access control login screen to appear after the initial login. This secondary login screen is not shown when using the Mobile client though. I am trying to figure out why.
Is there any additional configuration needed for the Mobile client to get the secondary login to the access control system to work?
Thanks,
-Lou
Hi Lou,
Unfortunately, mobile clients don’t support additional access control authentication.
You can have a look at this question as well https://developer.milestonesys.com/s/question/0D50O00004p1Ae8SAE/mobile-app-bugfeature-request
By default mobile server won’t load access control systems which have additional authentication, but if you want you can change that from it’s configuration file to load and show all doors, events, etc. This is the key SkipPersonalizedLogin you should look for.
Br, Stoyan
Thanks Stoyan. Can you give me a bit more help on how to set the SkipPersonalizedLogin setting? Where is that found? What configuration file are you referring to?
Thanks,
-Lou
In you Mobile Server installation folder (usually [C:\Program](file:C:/Program) Files\Milestone\XProtect Mobile Server) there is file called VideoOS.MobileServer.Service.exe.config.
You have to change to false save it and restart your mobile server.
Note that this way mobile clients will have access to all door without additional authentication.