AI Bridge to Milestone VMS: ONVIF Metadata Not Appearing on VMS Side

MIP
, ,
1

Hi everyone,

I’m currently working on integrating AI Bridge with a Milestone VMS (XProtect Corporate 2024 R2). A couple of months ago, everything was running smoothly—I could use GraphQL mutations to register the analytics application, and the AI Bridge showed as healthy and connected.

Now, I can still successfully send ONVIF metadata in XML format through a REST API endpoint. I’m receiving HTTP 200 responses, and the timestamps of the systems are synchronized using an NTP server. The XML is in the correct format according to the documentation.

image
image807×480 102 KB

However, on the VMS side, I’m not seeing any bounding box metadata or any indication that the metadata device is receiving data. There are no related log entries on the VMS side (devicehandling log in the recording server part) either, so it seems like the metadata isn’t being forwarded or isn’t in transit.

I’m looking for help on how to debug this situation or if anyone has encountered a similar issue. Any pointers on what logs to check or what configuration details to verify would be greatly appreciated!

I am attaching aib logs as well in a zip file.

Thanks in advance!

2

Hello,

We might be able to help.

We have custom drivers and Streaming Engine which support metadata.

https://www.orbnetsys.com/streamingengine

https://www.orbnetsys.com/ORBDriver

3

Thank you for this idea, but we are very close to solving this issue, as it worked just some days ago, and all the set up are ready.

4

This forum question has been asked again:

AI Bridge to Milestone VMS: ONVIF Metadata Not Appearing on VMS Side, not even recieving it.