Camera Serial Number

Is there a way to get a camera’s Serial Number through the protocol integration? Or is there another unique identifier that can be used?

For example, if a camera is removed and re-added a week later with a different name, we want to know it’s actually the same camera.

Yes. You can use the Configuration API to retrieve the Serial Number, or you could use the MAC address.

https://doc.developer.milestonesys.com/html/index.html?base=gettingstarted/intro_configurationapi.html&tree=tree_4.html

https://doc.developer.milestonesys.com/html/index.html?base=samples/componentsamples/configapiclient/readme.html&tree=tree_2.html

https://github.com/milestonesys

When you say the protocol I have an idea that you have already configuration from the Server Command Service protocol, on this configuration these fields (Serial Number / MAC) are not available. So it might be a new protocol you have to use.