Created matrix with motion started rule, working fine with the smartclient installed on the same computer where management sevrer is installed not working on other computer. Getting error Failed to send command to matrix reciept...

Network connectivity and the ports are working fine. what can be the problem?

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com