Edge storage from Edesix Ltd camera VT-100. How?

Good afternoon, experts!

I ask you to help me understand the question: is there still EDGE Storage support for Edesix Ltd (software VideoManager) systems.

We bought a BODY-WORN CAMERA Motorolla VideoTag VT-100 for testing. We added it to Milestone XProtect Corporate 2020R3 software via VideoManager software. I have activated the Remote recordings function in the Milestone video channel settings

Live video from the camera in Milestone (Wi-Fi® streaming) is available when the camera is in the range of a Wi-Fi network. Later, when the camera is reconnected, the video archive is not uploaded to Milestone, but at the same time it is uploaded to VideoManager.

Our task is to have a complete video archive, without gaps from the VideoTag VT-100 camera in Milestone XProtect Corporation 2020R3. Please help me solve this problem, because the Milestone supported device table says that Video on Edge is YES.

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com