Edge storage retrival

MIP
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1

Hi, i have a little problem when try to retrival the edge storage with my MIP Driver.

We have two scenario:

  1. The camera disconect and when the camera connect again, the Milestone engine ask the video to the camera

  2. Using the SmartClient, we ask to retrive a portion of video from the camera.

In the first scenario it’s all ok. Milestone call the follow steps:

a) Create session

b) MoveTo the nearest frame

c) ReadData

d) Navigate Next and go to the Point ‘b’ until the last frame is read.

e) Destroy session

In the second scenario we have the problem, Milestone call the follow steps:

a) Create session

b) MoveTo the nearest frame

c) ReadData

d) Destroy session

So i ask: i need to do something, or it’s a bug?

Thanks in adavance.

2

I did a little test to ensure the Demo Driver sample didn’t have an issue, but for me it works.

There is one thing that comes to mind. If you have a setup where you have record always and automatically retrieval if there is a disconnect, then there are no periods without recorded footage. I you ask for retrieval for a period where there is already recorded footage nothing will happen, the media db will evaluate that you are asking for retrieval of footage that is already there, and no retrieval request will reach the device.

Might this be how you tested? Please make sure you test retrieving when there is an empty period with no footage already recorded.