Exception from RecorderStatusService GetStatus(string token, Guid statusSessionId, int millisecondsTimeout) function

MIP
, , , ,
1

I created an application that read the events (cameras, input, … ) from all RecordingServer configured in Milestone.

I am using the following function to read all event from a RecordingServer :

GetStatus(string token, Guid statusSessionId, int millisecondsTimeout)

where: millisecondsTimeout is set to 5000,

Get Status function returns the array of events read and so far it ran correctly in all field installations .

I installed my application in a new field with 15 Recording Servers for about 5000 total cameras. I see that i can create and start with success the session with each RecordingServer and i can read correctly the devices configurated (cameras list) but I have an exception when execute the GetStatus(…) function to read the events.

Exception received is:

[System.Web.Services.Protocols.SoapException: Error processing message
 
  at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
 
  at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
 
  at VideoOS.Platform.SDK.Proxy.Status.RecorderStatusService.GetStatus(String token, Guid statusSessionId, Int32 millisecondsTimeout)

This exception for each RecordingServer configured. Though the session is stopped and recreated I always have the exception after GetStatus() function.

The user used to connect has Basic authentication and it has role as administrator in milestone, I tried also with windows authentication but I see the same exceptions.

I tried to increase the millisecondsTimeout until 60000 but no success.

Can you help me?

2

If you run the StatusDemoConsole sample unmodified in your site does it work as expected or give the same exception?

3

I ran your example and it works correctly. Using your example, I managed to replicate the exception by inserting a delay between the session start function and the GetStatus function. I therefore understood that the exception that I reported to you is caused by the SOAP protocol timeout. I resolved this issue. Thanks so much.