Failed to complete install 'Milestone XProtect VMS Products 2020 R2 System Installer.exe'

MIP
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1

Hey

I’m try to run and install ‘Milestone XProtect VMS Products 2020 R2 System Installer.exe’

And succeed to install just part of the software :

  • XProtect Management Server
  • XProtect Recording Server
  • XProtect Event Server

And failed to install that part:

  • XProtect Management Client
  • XProtect Smart client 2020 R2
  • XProtect Log Server

At the end I got that error log:

9/1/2020 6:58:46 AM Critical An error occurred. Error details: ‘1603’

9/1/2020 6:58:46 AM Error An error occurred: 'InvalidOperationException: '. Error details:

9/1/2020 6:58:46 AM Information Last error: {0}

9/1/2020 6:58:46 AM Error An error occurred: 'InvalidOperationException: '. Error details:

9/1/2020 6:58:47 AM Error Install failed.VideoOS.Installer.Sequencer.ErrorHandling.InstallerSequencerException

Thank you

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com

3

Ok

Thank you