Hi Xin,
As I mentioned in the morning, please select right folder.
Hi Rie. Thanks. as suggested, i have tried another brand of camera, but i am still having the same error.
Hi Rie. we have tried to create new VM and installed SDK 2020R1 and other development tools today and the program can display the video in the new environment now, however it can only display the last frame. have you ever encountered such issue?
Is the exported footage encrypted or unencrypted? Please specify exactly how you made the export.
Hi Rie. it is encrypted in AES265. We used sample program ‘ExportSample’ to export video footage in BLK format.
The issue seems to be that no exception is raised when opening an encrypted db folder. This causes the db to be opened without supplying the proper password (encryption password) which then causes the issue. We suspect this is an issue introduced in the newest version of XProtect.
It is possible to workaround this issue very easily by supplying the correct password up front.
To illustrate this let me give an example: I have made an export with encryption supplying the password ‘12345678’. If I now modify the Video File Viewer Sample, MainForm.cs line 80, to string password = “12345678”; the sample can open and use this encrypted export correctly.
I have reported this issue to Milestone Development but for now please utilize the workaround method if possible.
A fix has been developed for 2020R2 to be release later.
I would like ask here whether you are happy with the workaround or you think a hotfix should be made?