I am running a Milestone Xprotect Expert 2016R3 server centrally at Datacenter. My branches connect to the server via and ISP link . I am getting the error "Connection to Camera lost..trying to reconnect" or " black screen with NO VIDEO " .

MIP
, ,
1

I can ping the cameras from the server. I can also telnet the server from my PC on port 7563 and its ok. What could be the issue ?

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com