Insufficient user rights to access Status API

MIP
, ,
1

Hello

I am trying to extract the status of a camera through the protocol Intengration:

For example:

using endpoint:

http: // : 7563 / recorderstatusservice / recorderstatusservice2.asmx

Using the GetCurrentDeviceStatus soap request:

<soapenv:Envelope xmlns:soapenv=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xpr=“http://videoos.net/2/XProtectCSRecorderStatus2”>

soapenv:Header/

soapenv:Body

xpr:GetCurrentDeviceStatus

 <!--Optional:-->

 <xpr:token>**TOKEN#c89834b7-e4fa-42d0-8f74-7ea3d2ad2259#mlst-mgmt.milestone.local//ServerConnector#**</xpr:token>

 <!--Optional:-->

 <xpr:deviceIds>

  <!--Zero or more repetitions:-->

  <xpr:guid>**224d17fe-45b1-43ba-8dc9-657a298606a4**</xpr:guid>

 </xpr:deviceIds>

</xpr:GetCurrentDeviceStatus>

</soapenv:Body>

</soapenv:Envelope>

I always get the following answer:

<soap: Envelope xmlns: xsi = “http://www.w3.org/2001/XMLSchema-instance” xmlns: xsd = “http://www.w3.org/2001/XMLSchema” xmlns: soap = "http : //schemas.xmlsoap.org/soap/envelope/ ">

<soap: Body>

<soap: Fault>

 <faultcode> soap: Server </faultcode>

 <faultstring> **Insufficient user rights to access Status API** </faultstring>

 <detail>

  <ErrorNumber> 40000 </ErrorNumber>

 </detail>

</ soap: Fault>

</ soap: Body>

</ soap: Envelope>

Same thing also happens when I try to run other methods like GetRecordereStatus, GetStatus.

What do you think it can depend on. What should I do to fix the problem.

Thank you

2

It seems like the user you are logging in with does not have the correct user rights. Please check in Management Client under Roles that user has Allow under Overall Security->Management Server->Status API