Is it possible to pull error logs from Milestone in real-time?

Our customer wants us to help them monitor their Milestone system’s uptime, including 503 errors. Is there any way for us to get errors from the Milestone log using a Protocol Integration in real-time so we can send them alerts?

From Milestone, no, it is not possible unfortunately. There is no APIs for getting these response errors with SDK.

You will have to create your own service reading the log files.

Hi Rie,

The Procotol Integration Status SOAP command looks like it has some of this info. Does that not help us here? Where can we find the specifications of what data that allows us to pull? The protocol integration page is vague about this.

The Status SOAP gives you real time status information, it does not have any historical log information.

We have three samples on Status SOAP-

https://doc.developer.milestonesys.com/html/index.html?base=samples/statusdemoconsole_sample.html&tree=tree_2.html

https://doc.developer.milestonesys.com/html/index.html?base=samples/statussessionconsole.html&tree=tree_2.html

https://doc.developer.milestonesys.com/html/index.html?base=samples/systemstatusclientconsole.html&tree=tree_2.html