Knowledge Base / Support access

[dean.thorburn]

Hi, has the knowledge base been removed or has user access changed? I am unable to access anything on https://support.milestonesys.com/support/general-support-cases

[Bo_Ellegard_Andersen (Bo Ellegård Andersen (Milestone Systems))]

There has been some changes to this but this link should still work.

Please try again using the link, if that doesn’t work..

Try the following steps instead:

1. Go to https://www.milestonesys.com/

2. Log in, then select XProtect. From there, you will have access to the Packs and the Support section.

3. In the menu, choose the support option you need.