Lock Icon on Video Stream

MIP
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1

Hello

I use an application which retrieves the milestone flow but it shows me a locked screen this only concerns one camera for the others I don’t have the problem

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2

If a camera is setup with a privacy mask some methods will not return an image belonging to the camera but this image instead.

You do not mention how you retrieve the image but the most likely explanation is that the camera image is restricted because of privacy masking.

In the Management Client you turn privacy masking on or off, by choosing the camera and in the Properties pane picking the Privacy masking tab.

https://doc.milestonesys.com/latest/en-US/standard_features/sf_mc/sf_ui/mc_devicestabs_devices.htm?cshid=9870#MC_PrivacyMaskingTabDevi.htm

3

Thats it!!!thanks you so much for your help

4

Actually unchecking this option solves the problem. Is there another way to keep the confidentiality mask without having the lock screen?

5

I know that JPEGLiveSource (JPEGVideoSource, BitmapLiveSource, BitmapVideoSource) actually gives you images even if there is privacy masking. The MediaLiveViewer (using JPEGLiveSource) sample shows how to lift a ‘liftable mask’.

However RawLiveSource and RawVideoSource does no manipulation and therefore cannot put a mask over the video. I envision that you might be able to change “source” as a workaround.,

There is an element of guessing on my part, if the answer does not fit:

Can you tell me what you are using? (The actual method from MIP SDK or API?)

Mentioned sample: https://doc.developer.milestonesys.com/html/index.html?base=samples/componentsamples/medialiveviewer/readme.html&tree=tree_2.html