Milestone log issue after upgrade

General
1

After upgrading from Milestone 2024 R2 to 2026 R1, the logs are displaying correctly. However, the actual issue is that the System and Audit Logs are not being shared between VMS01 and VMS02.

We are using a Windows Server Failover Cluster with VMS01 and VMS02.

When VMS01 is the active node and the role is moved to VMS02, the logs generated on VMS01 are not available on VMS02. VMS02 only displays the logs generated after its service is started.

Similarly, when the role is moved back to VMS01, the logs generated on VMS02 are not available on VMS01. The previously available logs on VMS01 remain accessible.

The issue is that the System and Audit Logs generated on one node are not available on the other node after a cluster role switch.

2

This forum is focused on software development using the MIP SDK and XProtect integrations. Because your question falls outside that scope, please submit it as a technical support case instead.

You can create a support case here:

https://support.milestonesys.com/

The support team will be better equipped to help with your request.