MIP Driver Sample Connection Issue - XProtect Management Client 2025 R1

MIP
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1

Good day.

How are you ?

I’m having trouble connecting the MIP Driver sample application to Milestone XProtect Management Client 2025 R1. I’ve followed the documentation but still getting connection failures.

Sample I’m using: https://github.com/milestonesys/mipsdk-samples-component/tree/main/BoundingBoxMetadataProvider

Environment:

  • Both sample app and Management Client running on same Windows 11 PC
  • XProtect Management Client 2025 R1
  • Sample application confirmed running (port 52123 listening via netstat)

Steps I’ve followed:

  1. Started sample application → clicked “Accept Sessions” button
  2. Opened Management Client → Add Hardware Wizard
  3. Selected “Manual”
  4. Added search credentials: username “root”, password “password”
  5. Selected “MIP Driver” under “Milestone” category
  6. Entered IP: 127.0.0.1, Port: 52123
  7. Clicked search

Error received: “Could not detect or verify the hardware driver, credentials, or address”

Troubleshooting done:

  • :white_check_mark: Port 52123 confirmed listening (netstat shows TCP 0.0.0.0:52123 LISTENING)
  • :white_check_mark: Telnet 127.0.0.1 52123 connects successfully and returns HTTP responses
  • :white_check_mark: Tried with Windows Firewall disabled
  • :white_check_mark: Running sample app as administrator
  • :white_check_mark: Tried both 127.0.0.1 and actual IP address

The sample appears to be running correctly (HTTP server responding), but Management Client can’t establish the connection. Has anyone encountered this issue or know what I might be missing?

Any help would be greatly appreciated!

Thanks in advance.

2

You have the Management Client on the same PC, but is that also where the Recording Server (RS) is? One explanation is if the RS is on another server, then 127.0.0.1 or “localhost” would not work. In the case where the sample and the RS are different machines you will have to take care of the firewalls.

There is a known limitation that you cannot have two of the samples that uses MIP Driver running unless you modify them, I would expect the error to be different though if this was the issue, please see this knowledge base article: - https://developer.milestonesys.com/s/article/Can-I-have-multiple-MIP-Driver-based-devices

I must say all you describe sounds correct and I do not see any flaws in it, you did all that is mentioned in the sample documentation. Please find out if the RS is on the same PC and if not adjust. You could try to modify the port as described in the article with the purpose of trying another port.