MIP SDK 2017 Goto Command not working properly

MIP
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1

Hi I have Implemented goto function which will play recorded video in specificed time it working fine since Milestone R2 2016 but our customer have upgraded Milstone to 2017 R1 as it support H265 Camera, Howerver when I try to ran my custom plug in goTo function is not working properly similar problem same as in this post

https://developer.milestonesys.com/s/question/0D50O00003GWlfwSAD/playback-is-frozen

but it mention problem solved in 2017 R1 Version, But it still not working Here is my code (didn’t change anything since it working fine in R2 2016)

private void SelectCam(Item _selectedItem)
        {
 
            if (_playbackFQID == null)
                _playbackFQID = ClientControl.Instance.GeneratePlaybackController();
            //Control Camera 1
            _imageViewerControl = ClientControl.Instance.GenerateImageViewerControl();
            _imageViewerControl.PlaybackControllerFQID = _playbackFQID;
            _imageViewerControl.Dock = DockStyle.Fill;
            ViewCam.Controls.Clear();  
            ViewCam.Controls.Add(_imageViewerControl);
            _imageViewerControl.CameraFQID = _selectedItem.FQID;
 
            _imageViewerControl.EnableMouseControlledPtz = true;
            _imageViewerControl.EnableMousePtzEmbeddedHandler = true;
            _imageViewerControl.EnableDigitalZoom = true;
            _imageViewerControl.EnableScrollWheel = true;
            _imageViewerControl.MaintainImageAspectRatio = true;
 
            _imageViewerControl.SetVideoQuality(0, 1);
 
            _imageViewerControl.Initialize();
            _imageViewerControl.Connect();
            _imageViewerControl.Selected = true;
 
            _audioPlayerControl1 = ClientControl.Instance.GenerateAudioPlayerControl();
            Controls.Add(_audioPlayerControl1);
 
            _related1Microphone = null;
            List<Item> related = _selectedItem.GetRelated();
 
            if (related != null)
            {
                foreach (Item item in related)
                {
                    if (item.FQID.Kind == Kind.Microphone)
                    {
                        _related1Microphone = item;
                        _audioPlayerControl1.MicrophoneFQID = _related1Microphone.FQID;
                        _audioPlayerControl1.Initialize();
                       // _audioPlayerControl1.Connect();
                        //_audioPlayerControl1.StartLive();
                    }
                }
            }
 
            EnvironmentManager.Instance.SendMessage(new VideoOS.Platform.Messaging.Message(MessageId.System.ModeChangeCommand, Mode.ClientLive), _playbackFQID);
            //EnvironmentManager.Instance.Mode = Mode.ClientLive;
            //Control Camera 2
            // Settings.Default["ScameraFQID"] = _selectedItem.FQID.ToXmlNode().OuterXml;
            //  Settings.Default.Save();
        }

This is GoTo Function

 private void Reverse(DateTime reverseDate)
        {
            EnvironmentManager.Instance.SendMessage(new VideoOS.Platform.Messaging.Message(MessageId.System.ModeChangeCommand, Mode.ClientPlayback), _playbackFQID);
 
            EnvironmentManager.Instance.SendMessage(new VideoOS.Platform.Messaging.Message(
                 MessageId.SmartClient.PlaybackCommand,
                 new PlaybackCommandData() { Command = PlaybackData.PlayStop }), _playbackFQID);
            DateTime dt = DateTime.Now;
            DateTime ut = DateTime.SpecifyKind(dt, DateTimeKind.Utc);
 
            EnvironmentManager.Instance.SendMessage(new VideoOS.Platform.Messaging.Message(
                MessageId.SmartClient.PlaybackCommand,
                new PlaybackCommandData()
                {
                    Command = PlaybackData.Goto,
                    DateTime = reverseDate
                }), _playbackFQID);
 
            EnvironmentManager.Instance.SendMessage(new VideoOS.Platform.Messaging.Message(
                MessageId.SmartClient.PlaybackCommand,
                new PlaybackCommandData() { Command = PlaybackData.PlayForward, Speed = 1.0 }), _playbackFQID);
        }

Thank you

2

When you have moved your project to MIP SDK 2017 R1, have you exchanged the referenced dll’s and rebuilt (or just put new dlls in the old solution)?

After upgrading the VMS (which version?) is the playback using the Smart Client working as expected or might there be a general issue on the site?

3

Nop… Is there any reference how to migrate or exchanged dll?

We upgrade from Xprotection Corporate R2 2016

4

A project will reference one or more Milestone dll’s, see in the MIP Documentation - .NET Library Initialization

-

Exchange the dlls with the newer versions in the newer MIP SDK

5

Thank you Now it work as Normal