Missing cameras. Same client W10 vs W11.

I recently upgraded my Windows workstation from Windows 10 Pro to Windows 11 Pro. I have the same client installed on both PC’s (Milestone XProtect Smart Client for Express & Professional 2019 R2 64-bit). I noticed that Xprotect on Windows 11 is missing 2 cameras. Both cameras simply display “Camera ‘Camera Name’ is not available”. When I go into Setup and pull up the camera list, both cameras are missing from the list. When I switch to my Windows 10 workstation, both cameras are displayed correctly and they are also listed on the camera list in setup. I have removed both cameras from the Windows 10 workstation and readded them and they still won’t show up on the Windows 11 workstation. I have also restarted our server and no change.

Has anyone encountered this issue and have a solution to fix it? I won’t be able to get rid of my Windows 10 workstation until this is resolved.

It sounds that the issue can be a general issue, so this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com