Mobile server stops as soon we open investigations tab. In log we see several issues about object missing or not found.Any idea's? Tnx in advance!Regards,Dieuwe(fresh win 10 pro, Xprotect 2020R3, 3x Dahua Cam (onvif))

MIP
,
2

Can you please send us the log file so we can investigate further more.

3

Tnx for your reply!

Here is the log>>>

Regards,

Dieuwe

371×480 55.2 KB

4

Hi,

Is it possible to provide a Wireshark trace of the communication between the Web Client and Mobile Server

Svetlana

5

Hello Svetlana,

I’ll try to arrange that, fyi the log mentions a local login. Even on the machine itself this issue happens.

Using 127.0.0.1:8081 the issue also appears.

Regards

6

As promised, the wireshark file…

7

I hope someone can help us out, this is a strange case..

8

NVR=.200 cams are .20x

9

Scan 2 on local host .

10

Hi,

The communication used is HTTPS and there is no way to decrypt it. Is it possible to reproduce the problem on HTTP and send us such wireshark?

11

Hi!

The login was port 8081, this is http as far as I know. Port 8082 is https

We logged in using this url: http://127.0.0.1:8081

12

Sorry , my mistake.

I’ve looked into the trace and log but unfortunately I do not see the reason for the Mobile Server stopping.

As the issue needs more deep investigation, logs, perhaps a remote session and it is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com