Mobile web server sdk fails when trying to export video with Milestone 2023 R2.

MIP
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1

Hi, when we try to export video through mobile server web it fails (Error Code 11).

Sample code success with Milestone 2022 but fail with Milestone 2023 R2.

When we export video using Smart Client it exports correctly. What’s Error Code 11 means ?

Here I paste the request:

<?xml version="1.0" encoding="utf-8"?>

<Communication

xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”

xmlns:xsd=“http://www.w3.org/2001/XMLSchema”>

de865237-471b-47e9-89d5-f219062aa32e

Request

StartExport

And now, the response from server:

<?xml version="1.0" encoding="utf-8"?>

<Communication

xmlns:xsd=“http://www.w3.org/2001/XMLSchema”

xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”>

1757eb0a-4c40-484b-b169-52a17e528448

Response

Error

11

Thank you!

image
image720×108 36.1 KB

2

Hi Son,

DeleteExport command had been deprecated for years, so we removed it altogether in 2023 R3.

The proper way to create an export is to create an investigation first and then use StartInvestigationExport command.

This is what Web Client does, so if you have troubles you can inspect the xmls which Web Client is sending.

Br,

Nikolay