NewImageViewerControlEvent (ClientControl) Error

MIP
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1

I just installed the 2018 R3 MIP SDK on to my Milestone computer. When I open the Xprotect Smart Client (2017 R3) and click on the WorkSpace Plugin Tab, I get a whole bunch of these messages (for each camera). I copied and pasted the message clipboards below:

Title: NewImageViewerControlEvent (ClientControl)

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Could not load type ‘VideoOS.Platform.Client.ActiveElementsOverlayRenderParameters’ from assembly ‘VideoOS.Platform, Version=1.0.0.0, Culture=neutral, PublicKeyToken=bc60fba4a7969f89’.

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Buttons:

OK

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I want to create my own custom view layouts.

Thanks

2

Should’ve added this. When I close the Xprotect Smart Client, I get the encountered a problem and needs to close message.

************** Exception Text **************

************** Outer Exception **************

Exception type:System.MissingMethodException

Exception message:Method not found: ‘Boolean VideoOS.Platform.Data.AVIExporter.SetOverlayImage(System.Drawing.Bitmap, Int32, Int32, Double, Boolean)’.

Exception source:SCExport

Exception Target Site: Run

at SCExport.Background.SCExportBackgroundPlugin.Run()

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ThreadHelper.ThreadStart()

************** System Info **************

Date and time: 12/19/2018 4:12:40 PM

Machine Name: PI30164

Processors count: 8

OS version: Microsoft Windows NT 6.2.9200.0

64 bit OS: True

64 bit process: True

IP address: fe80::300d:7b18:744:cc31%6 (PI30164.prendiville.com)

Current user: WINNIPEG\Administrator

Product version 11.3.5240.1

Execption log: [C:\ProgramData\Milestone\XProtect](file:C:/ProgramData/Milestone/XProtect) Smart Client\Exceptions\ExceptionLog_2018-12-19T04.12.40.2507.xml

3

The problem is that the SDK installs all the sample plugins and some of those demonstrate new functionality that was not available at the time 2017 R3 was released, so they depend on functionality that is not there.

Generally we recommend having the latest VMS and SC on the machine where you install the SDK, but you can also just remove the plugins causing trouble from [c:\Program](file:c:/Program) Files\Milestone\MIPPlugins\

In this case I guess it is the ActiveElementsOverlay sample, but the stack trace should be able to tell you that.

4

Sorry. Regarding the shutdown issue it seems to be the SCExport sample causing it.