No video when login into Onvif device manager

MIP
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1

i have created the user account and role and assigned the rights to the camera and onvif bridge under the Basic Users (Overall security). Manage to login into the ONVIF device manager and key in the url (which include the onvif/device_service) .

However, when i click on the live video, i only saw No Signal. I tried with VLC, there is no video as well and it reports VLC is unable top open the MRL ('rtsp://:@hostname:554/live/) . Why is it so?

2

I think and hope the answer is in this post..

https://developer.milestonesys.com/s/question/0D50O00003ODqDHSA1/onvif-bridge-live-stream

3

thanks Andersen, but am thinking along this line

if the access control for the user is not done correctly, i should not able to login to access the video stream via the onvif device manager. It should flag out unauthorised user..

How can i verify my ONVIF bridge server ip address? and wondering could i point to the wrong ip address? according to the milestone onvif guide, i suppose to put in the onvif bridge server ip address but i put in the management server one instead.

4

Few things are coming into my mind:

  1. Check if the cameras is working correctly and live stream is visible into the Smart client.
  2. Check camera encoding/streaming format to be set to H.264 in the Management client.
  3. Check if 554 is the configured RTSP port.
  4. Check if 554 is enabled for communication (firewall, other network device, etc.)
5

thanks Petar,

  1. The live stream can be seen in the smart client and management client. i can also see it in the onvif device manager which takes in the stream direct from the cameras
  2. yes had checked in the onvif bridge advanced settings page.
  3. yes, likewise as 2.
  4. all firewall is disabled.

is there some log in the system which i can investigate further? i check the onvif server logs but nothing interesting.

6

You can check RTSP server logs - they are in different file.

Additionally can try to change settings for “Video streaming transport” in the ODM.

Milestone RTSP server doesn’t work with http, so you should test with tcpa adn udp.

About Q :

2. Check camera encoding/streaming format to be set to H.264 in the Management client.

And A:

2. yes had checked in the onvif bridge advanced settings page.

You have to check the actual setting of the device under Recording servers list.

What is written in the “onvif bridge advanced settings page” is only how ONVIF Bridge will present the camera to the ONVIF client. If the actual streaming of the camera is not set to H.264 in camera/device settings - RTSP stream won’t work.

(Milestone RTSP server supports only H.264 streaming - H.265 and MJPEG won’t work)

Btw what is the camera model. We had specific problems with particular cameras before. For example for some cameras we had to change the transport protocol between camera and the VMS (RS) in order to work correctly in the RTSP server.

Cheaper Sony cams were from those.