Dear Alaa Abouzeid,
After reviewing the issue, it appears that the URL you are providing to XProtect is not fully correct, which is causing your camera to be rejected.
Let me explain the issue in more detail.
From the attached Wireshark trace, it is clear that some key information is missing. Specifically, in the GetStreamUri request, the driver requires a profile token to assign the stream. By default, it uses the first token (in your case, ProfileToken_1), but in the provided GetStreamUriResponse, this token is missed.
While VLC can stream your video successfully because it does not require tokens or additional stream details, XProtect needs this additional information to function correctly.
To clarify, below are examples of responses from other devices that include the correct GetStreamUriResponse:
// Hanwha
// Cannon
As you can see both of them, specify their token in the
rtsp_stream_link.
In order to define the correct profile_token, you have to use the same variables as described in the GetProfileResponse. In your case, I see you have only one profile_token:
Additionally, you can see from the picture below, that multiple attempts are made to send the same request: “
GetStreamUri“, with an expectation of receiving the correct format in the response. After a timeout, we have just stopped.
To resolve this, please ensure you provide the correct rtsp_streaming_link with the appropriate profile token as described in the GetProfileResponse.
Another issue may come from not having Onvif specifiers, provided in the tags. Here, in order to explain it better, please refer to the images below.
// picture from our camera
// picture from your camera
As you can see, the difference is that there is tr2: specifier in the correct format, but in the provided wireshark trace it is missed.
// GetVideoSourcesResponse from our camera
// GetVideoSourcesResponse from your camera
Here is missed tmd specifier.
I saw in other requests you have missed specifiers as well. In order to resolve the issue with the right specifiers, I will leave a link below for the Milestone ONVIF documentation where you can find the needed information to resolve the issue. Also, other problems may emerge on the way of diving into the document.
Link to the Milestone ONVIF Documentation: Version 1.22 / December 2023 - Milestone ONVIF drivers (milestonesys.com), where you can find more information regarding different profiles.
Please feel free to reach out if you need further clarification or assistance in adjusting your setup.
Best regards,
Genadi
