ProvideCurrentStateRequest not longer works

MIP
, ,
1

Hello,

I use Milestone Corporate 2020R1 and the SDK 2020R1.

Since yesterday “ProvideCurrentStateRequest” failes.

I call this code:

try

  {

    \_msgComm.TransmitMessage(

      new Message(MessageCommunication.ProvideCurrentStateRequest), null, null, null);

    return true;

  }

  catch { return false; }

What could happen that this is not longer working?

Thanks and best regards

2

Has the code that you wrote worked before? If so, were there any changes on the machine(s) recently? Can you describe the error that you got?

Also have you introduced secure communication on Recording Server?

3

Yes, the code was working before.

We didn’t perform any Milestone updates/hotfixes.

No secure communication is activated.

The fault is, if the TransmitMessage command is to be executed, then after a short time it jump into the catch tray.

4

The issue might fit for this article, Please read this -

https://supportcommunity.milestonesys.com/SCRedir?art=000020540&lang=en_US

5

Ok, I checked the version and we have already installed version 20.1b.

And the joke is right now it’s back in live. So I ask me, is it possible that this could be an issue on network side or DNS?

6

Good to hear to be back in live. Yes, it could be an issue on network side or DNS, but information we have is too little to conclude anything.

7

Ok, if it happens again I hope I can get more information.

Many thanks