Smartclient connect/disconnect when playback

MIP
, ,
1

Live stream is OK, but when I try to plaback on any camera the client disconnect then take a while to reconnect,

Once I get the timeline, very long to see video registered.

Previous or next sequence does not work !

Config

Xprotect Enterprise 8a

Smart client 2018 R2

Thanks for help

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com