The message "Connecting to..." or "Connection to..." is displayed in XProtect Smart Client with black screen

MIP
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1

Today one of the clients decided it doesnt show cam feed. it gives me black screen with a message" connected to server"

everytime i restart the client it shows only one random cam at a time.

i tried restarting the server and tried restarting the client’s computer with no luck.

2fdbd563-aa48-43a4-9b0e-fa49ecb33d83
2fdbd563-aa48-43a4-9b0e-fa49ecb33d83640×480 44.8 KB

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com