The problem is that I can not view recorded video. The pop up box in CCURE is black and it says that its connecting to the server, but nothing is happeningthe message I get in CCURE is Connected to: "Camera01" on "server01"

MIP
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2

As you are not the developer but an end-user of an integration someone else developed the Developer Forum is not the right place for you.

I was able to track that you have a support case on this issue, please continue that case.

3

I was sent here by the milestone support sinc​e they couldn’t help me after some troubleshooting.

4

I am sorry you were sent here. Please renew the efforts in the support case..