We are getting an error while connecting to milestone recording server via API.

When we try to connect to Milestone recording server via api,

Error opening connection to server ‘127.0.0.1’!, An error occurred during client/server communication, Unsupported authentication method. We are getting this error.

we are getting this error.

Please verify following -

  1. Management server service is working

  2. You can login via Smart Client

  3. Use correct address of Management Server

What API is it you are attempting to use? And which MIP SDK samples are you using when you got the error?

Management server service is working,

I can connect with Smart Client,

My Management Server Address is correct,

The API I use is the Database api used in the recording server, More precisely, the database.dll,

My main goal is to be able to access the tables in the database and export the files related to the cameras from the existing tables without using the MIP SDK. That is, to be able to access the file names in the folders created on the server according to the cameras.

You mentioned .dll name but that is not supported. Instead, you will need to use MIP SDK.