When Customers install the Hikvision fisheye plug-in ,transact is crashing and stop working.It seems transact is in conflict with Hikvision Fisheye plug in.Have Milestone met such questions,we will provide more details soon if needed.

I have the Hikvision fisheye plug-in and have XProtect Transact, this works for me without flaw.

Please provide more details, make sure to include version information on the Smart Client.

Thank you very much for your reply.

Actually,i am also waiting for information of customer’s environment.

I will keep you informed once i get feedback from customer.