When raising an event in our access control system, we're setting message and reason, but we're not finding any place that displays that in Milestone. Is there a particular way we are meant to do this?

MIP
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1

When we pass in an event to create the event object ACEvent, e.Message doesn’t seem to be shown while e.Reason is required. Below is how we’re doing it.

       new ACEvent(

           [e.Id](https://e.Id),

           definitionId,

           sourceId,

           e.Time,

           "Cardholder Jack denied access to door 1.", // This isn't shown

           "Cardholder Jack denied access to door 1.",

           relatedCredentialHolderIds,

           null,

           null

           );

We have tried making the message and the reason the same, although neither is displayed in Milestone.

2

Can you see anything in Access Control tab in Smart Client? In the default setting, logs are not updated automatically. So Please set display filter Live update.

3

I see it now, thanks for the pointer to the live update, that fixed the problem.