2018R3 Corporate edition. Under the "Playback" process when we try to get a frame from a sequence the response cannot be parsed to an image I see that the response starts with a string "exif" Any suggestion for solution? the solution uses the SDK example

MIP
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2

Which sample is this based on?

Does the original sample unmodified fail in the same way?

3

Hi Bo, It is based on the Protocol sample (TcpVideoViewer). Yes, the original sample fails the same way. (that part is not modified in the solution), thanks

4

the response of the “goto” api call cannot be interpreted as an image

5

The original sample works for me, we have to figure what is special for you.

Can you confirm you use MIP SDK 2019R1?

Do you see the error with multiple different cameras?

Do you see the error no matter the time you goto?

Please elaborate on your setup especially if there is anything you might consider special.