Access Control Events tab search bar not taking input

0053X00000GSPueQAH · January 3, 2024, 6:26pm

On the Milestone XProtect Smart Client when I navigate to the access control tab and try to search in the events search bar no input actually gets entered. However the search input when in the cardholders tab does work properly. My search credential holders function is based off the same function in the demo access control example. I also noticed that events without cardholders are no longer appearing in the events list (unless its set to live view). I’m wondering what the possible reasons could be that the events search bar doesn’t work but the cardholders one does as it seems that they both call the same function.

ferguzman · January 4, 2024, 2:19pm

Hi Matthew,

Thanks for your question! It looks like a bug in Smart Client, can you point out what version of XProtect are you using?

Thanks in advance,

Fer

0053X00000GSPueQAH · January 4, 2024, 2:48pm

Hi Fernando,

I tried in both XProtect Corporate 2023 R2 and R3 and both had the issue.

ferguzman · January 5, 2024, 10:22am

Thanks Matthew, this is indeed a bug and is now registered.

Have a great weekend!

Regards,

Fer