Access control plugin: Mobile client not asking for access control credentials

Hi, I have configured my access control plugin to require authentication to the access control system. In the management client I have checked “Operator login required”. In the Smart client this causes a secondary access control login screen to appear after the initial login. This secondary login screen is not shown when using the Mobile client though. I am trying to figure out why.

Is there any additional configuration needed for the Mobile client to get the secondary login to the access control system to work?

Thanks,

-Lou

P.S. In case it helps, the following was in the log file [C:\ProgramData\Milestone\XProtect Mobile](file:C:/ProgramData/Milestone/XProtect%C2%A0Mobile) Server\Logs:

2020-04-30;3:20:17 PM;Error;RequestCallback;Cannot access a disposed object.

Object name: ‘System.Net.Sockets.Socket’.

2020-04-30;3:20:18 PM;Info;LicenseWrapper;OnlineExpiration is True

2020-04-30;3:20:18 PM;Error;RequestCallback;Cannot access a disposed object.

Object name: ‘System.Net.Sockets.Socket’.

2020-04-30;3:20:18 PM;Error;System.Exception: Preconditions not met for group HTTPS; at VideoOS.Mobile.Server.Service.MetaChannel.PluginGroup.Start(Dictionary`2 settings)

2020-04-30;3:20:18 PM;Info;PluginManager.Start();This error might occur due to an incorrect HTTP/HTTPS channel configuration

2020-04-30;3:20:18 PM;Info;AccessControlManager.LoadAccessControlSystems;Access Control system “Access It_ Universal_NET” was skipped. Personalized login is enabled

2020-04-30;3:20:18 PM;Info;LicenseWrapper;OnlineExpiration is True

2020-04-30;3:20:21 PM;Error;DeviceScanner.RequestCallback;Cannot access a disposed object.

Object name: ‘System.Net.Sockets.Socket’.

I believe this was answered in another thread..

https://developer.milestonesys.com/s/question/0D53X00006lNx7lSAC/access-control-plugin-mobile-client-not-asking-for-access-control-credentials

Yes, that’s right. Thanks.