Hello,
I have the following problem:
I want to export some video files from cameras using the mobile server API.
The API is working fine and exporting the video to AVI format as I have requested but i need to change the codec to something else e.g. H.264 which is a more common one.
I tried installing additional codecs for Windows on both the Recording and the Mobile servers but the drop down list in the Investigation tab with the available codecs did not show the new ones - no change in list.
Do I need to install additional codecs in some special way?
How can I get the video export running with H.264?
Regards
Hi Marian,
The additional codec should be installed on the Mobile Server’s machine.
I have tested with free available codes, like XviD (https://www.xvid.com/download/).
After codec installation Mobile server should be restarted.
Next is to refresh information shown in the Management Client (Mobile server settings) - click on different tab or different item and return to Investigations again.
And it should appear in the list:
Hello,
I tried what you suggested, installed xvid codec and also tried with k-lite and then restarted both servers but the list still remains the same - no new codecs.
Could you please restart the Mobile server and find in the log something like:
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Start Codec List
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Intel IYUV codec
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Microsoft RLE
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Microsoft Video 1
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Microsoft YUV
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;Xvid MPEG-4 Codec
2017-11-08;4:09:47 PM;Info;AviCodecList.PrintCodecList;End Codec List
Also what is the target OS ? (I’ve tested on Windows 7 and 10 - both are working fine)
