everyday at the same hours and minutes all the camera i have in milestone go offline, i checked from task manager if i could see some anomaly in the management server or recording server.
i also checked the switch logs but nothing.
what could be the problem of that?
i received these errors:
[ 138] ERROR - WriteLegacyLoglineAsync(), Parameter name or value to long. MessageId:DeviceDriverProxyFailure, Name:arg1,
[ 50] ERROR - InvalidOperationException - The SendAsync request message was already sent by the System.Net.Http.HttpClient instance
05/28/2025 13:38:08 (pid 5512, tid 12256, 05/28/2025 11:38:08) 05/28/2025 11:38:08 [12256] ERROR - Exception: {0} {Exception Message: IDX10223: Lifetime validation failed. The token is expired. ValidTo: ‘28/05/2025 11:33:00’, Current time: ‘28/05/2025 11:38:08’. (type: SecurityTokenExpiredException)
Exception Stack Trace: at Microsoft.IdentityModel.Tokens.Validators.ValidateLifetime(Nullable`1 notBefore, Nullable`1 expires, SecurityToken securityToken, TokenValidationParameters validationParameters)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ValidateLifetime(Nullable`1 notBefore, Nullable`1 expires, JwtSecurityToken jwtToken, TokenValidationParameters validationParameters)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ValidateTokenPayload(JwtSecurityToken jwtToken, TokenValidationParameters validationParameters, BaseConfiguration configuration)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ValidateJWS(String token, TokenValidationParameters validationParameters, BaseConfiguration currentConfiguration, SecurityToken& signatureValidatedToken, ExceptionDispatchInfo& exceptionThrown)
-– End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ValidateToken(String token, JwtSecurityToken outerToken, TokenValidationParameters validationParameters, SecurityToken& signatureValidatedToken)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ValidateToken(String token, TokenValidationParameters validationParameters, SecurityToken& validatedToken)
at VideoOS.IdentityServer.Common.Handlers.OpenIdTokenHandler.d__11.MoveNext()
-– End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at VideoOS.Management.Server.RestApi.RestApiAuthorizationFilter.System.Web.Http.Filters.IAuthenticationFilter.AuthenticateAsync(HttpAuthenticationContext context, CancellationToken cancellationToken)
at System.Web.Http.Controllers.AuthenticationFilterResult.d__5.MoveNext()
-– End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.d__15.MoveNext()
-– End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Web.Http.Dispatcher.HttpControllerDispatcher.d__15.MoveNext()
-– End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.HttpServer.d__24.MoveNext()
}
05/28/2025 13:38:08 (pid 5512, tid 12256, 05/28/2025 11:38:08) 05/28/2025 11:38:08 [12256] ERROR - }
05/28/2025 13:38:08 (pid 5512, tid 3296, 05/28/2025 11:38:08) 05/28/2025 11:38:08 [3296] ERROR - { RestAPI Exception
As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.