can u tell me camera status update in which column of data base?.

There is no camera status in the configuration SQL database. I recommend you explore the Status Viewer sample.

https://doc.developer.milestonesys.com/html/index.html?base=samples/statusviewer_sample.html&tree=tree_2.html

we have configured the device event(Responding & Not Responding ) for the camera.But i am getting multiple alarm like hardware and device for the same camera at same time, hence we are unable to generate camera health report .

Can you help me what should i take reference to get camera health report .

I believe the Status Viewer sample has some built-in logic, so that the cameras turn grey if not responding, is this logic not working for you?

Perhaps you can also utilize an extra VideoOS.Platform.Messaging.MessageCommunication.ProvideCurrentStateRequest, in the sample it is used only at start up.

we are facing problems with the repeated event for same device at time .

Can you make me understand why are we getting device event and hardware event for same camera at a time .

A hardware device might have multiple “devices”, multiple cameras channels or similar. Are you getting conflicting events?

Please try to describe the device and what you observe. It might be a good idea to include a screen capture of the Management Client showing the device and settings as this could help me understand.

We have one only one channel one camera .

The alarm has been highlighted red in image

A hardware device will have one or more video devices, but also possibly audio, input, output “devices”. So in this sense a hardware device is the parent of one or multiple other devices.

Please note that your screen capture show that the hardware and the camera starts (communication established), there is no confusion or conflict.

okay fair enough ,

Thank you for making me understand .