When the customer exports video, they export the file to the GETAC Body Worn VMS that they are using as an evidence locker. No, this is not optimal, and is not what was sold. GETAC takes in any file format and converts it to GETAC format. Currently the .MKV format when pulled does not allow fast forward or reverse. Because it is not going to a file, but going to an evidence locker, the player is not wanted.
They can pull the .AVI file format, but then there is no watermark and the file size is large.
The current work around is to export to the .MKV format and convert this to .MP4, which is then converted by GETAC into whatever format it uses. The ATI VMS is supposed to automate this process. The ATI VMS has some size limitations that require video to be broken up into large chunks. The customer is okay with this, but would like to see if Milestone can produce a usable, watermarked .MP4 or some other way to integrate with GETAC.
Is this possible? I know this is not the normal use of Milestone and it does what it is supposed to do. Please advise any possible solutions.