Cannot access cameras with Device ID

Hello,

we have cameras integrated with the MS system. When trying to connect to the cameras, we can only connect using Device Name. When we try to connect with Device ID they are not found. What could cause this?

My first idea is that you identify a camera by its ID, and find it using:

abstract Item VideoOS.Platform.Configuration.GetItem (Guid objectId, Guid kind)

https://doc.developer.milestonesys.com/html/index.html?base=miphelp/class_video_o_s_1_1_platform_1_1_configuration.html&tree=tree_search.html?search=getitem

Then you connect using the item like:

FQID VideoOS.Platform.Client.ImageViewerWpfControl.CameraFQID

https://doc.developer.milestonesys.com/html/index.html?base=miphelp/class_video_o_s_1_1_platform_1_1_client_1_1_image_viewer_wpf_control.html&tree=tree_search.html?search=imageviewerwpfcontrol

To “connect” could have many meanings, please elaborate. Please include the source code method that you use now when you observe that the Device ID is not found..