Cannot get the video stream

MIP
, ,
1

we did request the videostream but cannot get it. want to know the reason

2

If I am not mistaken you show both one that succeed and one that fail. What is different in the two?

Does the TCP Video Viewer sample work unmodified?

https://doc.developer.milestonesys.com/mipsdk/index.html?base=samples%2FProtocolSamples%2FTcpVideoViewer%2FREADME.html&tree=tree_3.html

3

Dear Anderson,

The point is user want to know why replied as success by can’t retrieve the video stream.

Is it a good suggestion for me to send the TCP video viewer for them to try and compare their written code?

Best regards,

Benny

4

The way I see it you have two different streams from two different cameras. If you take a step back and explain what you want to achieve, what you do, how it fails, it might be possible to troubleshoot.

It is always a good idea first to verify that the camera works in the Smart Client.

If you develop an integration where you directly use the Image Server protocol, it is a good idea if you compare to the reference sample which is TCP Video Viewer.

Please do not start with a Wireshark trace, please start with a introduction of situation. (What you want to achieve, what you do, how it fails.)

And :slight_smile:

A wild guess: “Unknown device”, the GUID of the camera is not correct, the camera does not exist, is deleted or is disabled.