Cant see custom actions in milestone ManagmentClient 2020 R2 Professional +

MIP
, , , ,
1

Hello, I made a simple plugin to add the posibility of configuring a controller that saves the info to send HTTP messages (base URL and credentials), and 2 rule actions that do HTTP Get methods to specific URLs given the base URL.

The thing is, to test it I used a test server that had the exact same milestone version and It worked correctly. But when I try to install it in the production server, the plugin loads, Im able to configure a controller but I cant see the new rule actions that I added.

Te key difference in the production server is that the Managment Server and the Event Server are in different windows computers.

I searched the topic in the forum and tried a few things, like modifying the environments in the “.def” file, adding the management server computer to the administrator role and modifying the plugin code.

The related forum questions that I found are:

https://developer.milestonesys.com/s/article/MIP-actions-when-the-Event-Server-is-not-on-the-same-server-as-the-Management-Server

https://developer.milestonesys.com/s/article/using-roles-regulate-access-to-specific-MIP-SDK-plugin-how-to

https://developer.milestonesys.com/s/article/debugging-techniques-for-Event-Server-plugins

I new to the forum, If any plugin source code or further milestone configuration details are needed Im glad to provide it.

Hope anyone can help with this issue and thank you in advance!

2

We are guessing that the plugin you developed and is now debugging is much like the BatAction sample. - https://doc.developer.milestonesys.com/html/index.html?base=samples/pluginsamples/bataction/readme.html&tree=tree_search.html?search=batch

The first link, the article on MIP action extra setup, should be relevant. I suppose you tried to use the advice but saw no improvement, correct?

I would like to ask if the unmodified sample works for you if you test it.

Note. If the plugin is not like the sample plugin mentioned, please describe in further detail how your plugin works

3

It was an installation error, the plugin was developed the same way the BatAction is so that wasn’t the issue. We had to install it in the server that had the management server, as well as the one that had the event server, that solved our issue.

4

Thank you for your answers! This issue is solved.