ClientSetting shortcut

MIP
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1

Hi,

using XProtect 2024 R1 and MIPS SDK 2023 R3.

In Management client UI, we have not set any shortcut under clientsetting.

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But when accessing from configAPI, we get shortcut = 0 and shortcutdefined = true.

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If we set back and save , we get shortcut in the camera group during selection in SC.

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Is this a bug that causes us to get a shortcut when it is not set in the management client UI?

Thanks,

Vega

2

I have reported your observations to Milestone Development for deeper investigation. I will get back when there is feedback.

Thank you for reporting this.

3

This was an issue in previous versions of the SDK. Please upgrade to one of the newer versions (24 R1 or 24 R2) in which the issue is fixed.

4

We are using SDK version 24.2.3, and we can confirm that the issue persists.

5

Could you please share the exact lines of code you are using to “set back and save”?

6 
    foreach (ClientSettings fromprimcam in FromPrimCam.ClientSettingsFolder.ClientSettings)
    {
        try
        {
            ClientSettings seccam = fromseccam.ClientSettingsFolder.ClientSettings.SingleOrDefault(x => x.DisplayName == fromprimcam.DisplayName);
            if (seccam != null)
            {
                seccam.Shortcut = fromprimcam.Shortcut;
                seccam.ShortcutDefined = fromprimcam.ShortcutDefined;
                seccam.Description = fromprimcam.Description;
                seccam.Name = fromprimcam.Name;
                seccam.MulticastEnabled = fromprimcam.MulticastEnabled;
 
                seccam.Save();
            }
        }
        catch (Exception exp)
        {
            
        }
    }
}
catch (Exception exp)
{
}
try
{
    // Saving the camera client settings changes
    fromseccam.Save();
}
catch (Exception exp)
{
    
}

We read the client settings from the primary camera, set them to the secondary, and save. Note that in primary the shortcut is “” (empty string)

7

I tried to reproduce. I get a consistent behavior: If the ShortcutDefined is true there is a shortcut in Smart Client, Management Client or anywhere I look. if the ShortcutDefined is false there is no shortcut anywhere I look.

I wonder if the error was in the old VMS not the Configuration API / SDK.

My theory is-

In current MIP SDK version the Configuration API returns on Shortcut a default value “0” instead of null or undefined, there is no way the value returned can be “”.

If the older VMS interpreted Shortcut “” as a valid value that should mean that ShortcutDefined should be ignored, then the observations makes sense..

An easy workaround would be that if Shortcut is “” or 0 then ShortcutDefined should be set to false and Shortcut to 0.

I have no XProtect 2024 R1 test setup, but can set it up if necessary. if my theory fits your observations and testing I hope you will go with that.

You tested a newer MIP SDK but still use XProtect 2024 R1, correct?